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Ally Bank Hard Inquiries for New Accounts?

Valued Member

Ally Bank Hard Inquiries for New Accounts?

I have a savings account with Ally bank and was considering opening a checking account as well. Ally bank customer service advised that part of the process would entail performing a Hard Inquiry to all three CRAs, even though I'm an existing customer because it is still considered a new account. But if I wanted to open another savings account, they would only do a soft inquiry as it would not be considered a new account.  WTH???


Would appreciate hearing from others who have experience with or knowledge about this.

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