@elim wrote:I think i would just have them remove the middle initial.
+1
On all Synchrony websites, my last name is lower-case and my suffix is capitalized (ex. John doe Jr), so you're not alone. On my cards and statements everything is in caps, so other than when I log in online I never have to see it. Apparently whoever wrote the code for their website erroneously assumed there would always only be two strings/entries in the name field.
Removing your middle initial would fix it, just as in my own case removing my suffix would likely make my last name be capitalized as well. I like my suffix, though, so I'm not changing anything! 
@UncleB wrote:
@elim wrote:I think i would just have them remove the middle initial.
+1
On all Synchrony websites, my last name is lower-case and my suffix is capitalized (ex. John doe Jr), so you're not alone. On my cards and statements everything is in caps, so other than when I log in online I never have to see it. Apparently whoever wrote the code for their website erroneously assumed there would always only be two strings/entries in the name field.
Removing your middle initial would fix it, just as in my own case removing my suffix would likely make my last name be capitalized as well. I like my suffix, though, so I'm not changing anything! :smileywink
Wow, each site? Must be a tech error with them. I go by my middle name so I'll just leave it. Like you said, names are all caps on cards 
@Anonymous wrote:
@UncleB wrote:
@elim wrote:I think i would just have them remove the middle initial.
+1
On all Synchrony websites, my last name is lower-case and my suffix is capitalized (ex. John doe Jr), so you're not alone. On my cards and statements everything is in caps, so other than when I log in online I never have to see it. Apparently whoever wrote the code for their website erroneously assumed there would always only be two strings/entries in the name field.
Removing your middle initial would fix it, just as in my own case removing my suffix would likely make my last name be capitalized as well. I like my suffix, though, so I'm not changing anything! :smileywink
Wow, each site? Must be a tech error with them. I go by my middle name so I'll just leave it. Like you said, names are all caps on cards
Yep, on Lowe's, Belk and Sam's Club MasterCard my last name is all lower-case, but the 'Jr' is capitalized. The Care Credit site is built differently and only displays the login name, not the customer's actual name, so I can't speak for that one.
Lowe's, Belk and Sam's Club credit websites are basically copies of each other, with only the colors and minor details being different, so it's definitely an error in how they were designed. They haven't been updated in quite some time (probably in 10-15 years) so maybe if they ever get around to a 'revamp' they'll be able to get it right.
Actually, I've joked before that going from Discover, Capital One, Amex, etc. to a Synchrony website is like going back in time... LOL. 
@UncleB wrote:
@Anonymous wrote:
@UncleB wrote:
@elim wrote:I think i would just have them remove the middle initial.
+1
On all Synchrony websites, my last name is lower-case and my suffix is capitalized (ex. John doe Jr), so you're not alone. On my cards and statements everything is in caps, so other than when I log in online I never have to see it. Apparently whoever wrote the code for their website erroneously assumed there would always only be two strings/entries in the name field.
Removing your middle initial would fix it, just as in my own case removing my suffix would likely make my last name be capitalized as well. I like my suffix, though, so I'm not changing anything! :smileywink
Wow, each site? Must be a tech error with them. I go by my middle name so I'll just leave it. Like you said, names are all caps on cards
Yep, on Lowe's, Belk and Sam's Club MasterCard my last name is all lower-case, but the 'Jr' is capitalized. The Care Credit site is built differently and only displays the login name, not the customer's actual name, so I can't speak for that one.
Lowe's, Belk and Sam's Club credit websites are basically copies of each other, with only the colors and minor details being different, so it's definitely an error in how they were designed. They haven't been updated in quite some time (probably in 10-15 years) so maybe if they ever get around to a 'revamp' they'll be able to get it right.
Actually, I've joked before that going from Discover, Capital One, Amex, etc. to a Synchrony website is like going back in time... LOL.
Yes, I can only speak for Capital One and Sync but I do like Cap One's site functionality much better!
