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So basically i was doing some Google searching and found out that i do not need to be outsourced any longer. When ever you call a number that is outsourced or oversees offices that is all you have to say is "Please transfer me to American Offices" and they have to transfer you to American offices which can better assist you because you speak the same dialect!!
This helped me and i have tried it with every single person i have called today Including EQ/TU/EX and all transfer me to American call offices which seem very eager to help than oversees ones.
Just thought i would add this to here so people can experience my happiness also!!. Calling 1(800) numbers are no longer a pain!!
@1Health wrote:So basically i was doing some Google searching and found out that i do not need to be outsourced to India call offices any longer. When ever you call a number that is outsourced to India or oversees offices that is all you have to say is "Please transfer me to American Offices" and they have to transfer you to American offices which can better assist you because you speak the same dialect!!
This helped me and i have tried it with every single person i have called today Including EQ/TU/EX and all transfer me to American call offices which seem very eager to help than oversees ones.
Just thought i would add this to here so people can experience my happiness also!!. Calling 1(800) numbers are no longer a pain!!
While many companies will do this, they by no means are required to. There is no law that says that have to, but many companies realize that their customers want to talk to someone in the same country. I know for example dell computers used to offer a special Customer Service plan whereby for $200 you could have unlimited access to american based customer service for a year.
Get the Discover IT they prove 100% American rep support.
Starting Score: EX: 736 FAKO | TU: 757 FICO | EQ 730 FICO Current Score: EX: 736 FAKO | TU: 750 FICO | EQ 730 FICO Goal Score: EX: 750 FICO | TU: 750 FICO | EQ: 750 FICO | |
In my wallet: $16,000 $8,000 |
@webhopper wrote:
Discover has 100 percent American support centers
As does US Bank.
@android01 wrote:
@webhopper wrote:
Discover has 100 percent American support centersAs does US Bank.
+1 US bank is very friendly.
Or deal with a credit union to avoid even talking to an impersonal call center.
@jsucool76 wrote:
@1Health wrote:So basically i was doing some Google searching and found out that i do not need to be outsourced to India call offices any longer. When ever you call a number that is outsourced to India or oversees offices that is all you have to say is "Please transfer me to American Offices" and they have to transfer you to American offices which can better assist you because you speak the same dialect!!
This helped me and i have tried it with every single person i have called today Including EQ/TU/EX and all transfer me to American call offices which seem very eager to help than oversees ones.
Just thought i would add this to here so people can experience my happiness also!!. Calling 1(800) numbers are no longer a pain!!
While many companies will do this, they by no means are required to. There is no law that says that have to, but many companies realize that their customers want to talk to someone in the same country. I know for example dell computers used to offer a special Customer Service plan whereby for $200 you could have unlimited access to american based customer service for a year.
That sounds like a complete waste of money. $200 just to talk to an American customer service rep?????
Or have the customer service numbers# for centurion,palladium, and other top credit cards at the major banks.
I have had no issues speaking to CSRs in different countries. I just speak slower (which is hard since I am a New Yorker). English is a 2nd language for DW so I am used to doing so.