Amex Platinum Members Rejoice!!!

[Anonymous]

No option to order online. Been waiting for 20 minutes on chat. 

[Anonymous]

Just called to get mine. They're working on getting it overnighted to me but no promises. Card number will remain the same. No hold as of now at least!

[Anonymous]

Ordered online, go to account services, replament card and select the "METAL CARD/Damaged card" . it gives you the option for free NEXT DAY delivery. I think i have an expected delivery date of 3/31. 

[Anonymous]

Did mine over chat. Was slow due to high volume. 

[Anonymous]

I finally got through on chat and ordered my and my authorized users metal cards. I received an email with an expected delivery date of 3/31.

[Anonymous]

FYI the uber credits are already showing up in the app.

[resilient]

Called at 3 am eastern, systems are updating, call back at 9 am eastern! I went online to make sure the card changes were first on AmEx.com, hen ordered a replacement online. Didn't have the option for metal, but hopefully they know. Ugh.

[resilient]

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@Anonymous wrote:

Did mine over chat. Was slow due to high volume. 

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I hope they don't look at your request date and send you a plastic card! 😳

[Anonymous]

I saw that. I'd be really mad if it did. I did specifically told the CSR I wanted the metal card. But I will go online again and make sure. Hahaha.

[Anonymous]

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@Anonymous wrote:
I saw that. I'd be really mad if it did. I did specifically told the CSR I wanted the metal card. But I will go online again and make sure. Hahaha.

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You're good. I got the request date 3/29 too on mine. But I did it online and the option literally said " request metal card" lol. Also all the benefits like the uber credit started already before I even requested it. We're good it's going to be the metal card!