03-29-2017 11:24 PM
No option to order online. Been waiting for 20 minutes on chat.
03-29-2017 11:37 PM
Just called to get mine. They're working on getting it overnighted to me but no promises. Card number will remain the same. No hold as of now at least!
03-29-2017 11:41 PM
Ordered online, go to account services, replament card and select the "METAL CARD/Damaged card" . it gives you the option for free NEXT DAY delivery. I think i have an expected delivery date of 3/31.
03-29-2017 11:55 PM
03-29-2017 11:57 PM
03-30-2017 12:20 AM
Called at 3 am eastern, systems are updating, call back at 9 am eastern! I went online to make sure the card changes were first on AmEx.com, hen ordered a replacement online. Didn't have the option for metal, but hopefully they know. Ugh.
03-30-2017 12:24 AM
Did mine over chat. Was slow due to high volume.
I hope they don't look at your request date and send you a plastic card! 😳
03-30-2017 04:02 AM - edited 03-30-2017 04:03 AM
I saw that. I'd be really mad if it did. I did specifically told the CSR I wanted the metal card. But I will go online again and make sure. Hahaha.
You're good. I got the request date 3/29 too on mine. But I did it online and the option literally said " request metal card" lol. Also all the benefits like the uber credit started already before I even requested it. We're good it's going to be the metal card!
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