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Frequent Contributor
Posts: 268
Registered: ‎01-12-2017

Re: Amex Platinum Members Rejoice!!!

No option to order online. Been waiting for 20 minutes on chat. 

Contributor
Posts: 97
Registered: ‎03-24-2017

Re: Amex Platinum Members Rejoice!!!

Just called to get mine. They're working on getting it overnighted to me but no promises. Card number will remain the same. No hold as of now at least!


Beginning 6/1/2014 - low 600's - Current: EQ: 764/ TU: 769/ EX: 742 - Goal: 800+ by 6/1/2018
Gardening until 6/1/2018, Total CL $99.5K + NPSL
Frequent Contributor
Posts: 431
Registered: ‎01-22-2016

Re: Amex Platinum Members Rejoice!!!

Ordered online, go to account services, replament card and select the "METAL CARD/Damaged card" . it gives you the option for free NEXT DAY delivery. I think i have an expected delivery date of 3/31. 

Frequent Contributor
Posts: 353
Registered: ‎04-11-2016

Re: Amex Platinum Members Rejoice!!!

Did mine over chat. Was slow due to high volume. 

 

AMEX_Replacement.jpg

Frequent Contributor
Posts: 268
Registered: ‎01-12-2017

Re: Amex Platinum Members Rejoice!!!

I finally got through on chat and ordered my and my authorized users metal cards. I received an email with an expected delivery date of 3/31.
Frequent Contributor
Posts: 268
Registered: ‎01-12-2017

Re: Amex Platinum Members Rejoice!!!

FYI the uber credits are already showing up in the app.
Frequent Contributor
Posts: 499
Registered: ‎10-02-2012

Re: Amex Platinum Members Rejoice!!!

Called at 3 am eastern, systems are updating, call back at 9 am eastern! I went online to make sure the card changes were first on AmEx.com, hen ordered a replacement online. Didn't have the option for metal, but hopefully they know. Ugh.

Amex Platinum Amex PRG Amex Hilton Surpass ($7k) Citi AAdvantage WEMC ($20k) Citi Hilton Honors VS ($6.8k) Dillard's Amex ($7.5k) Discover it ($6.5k) FNBO Chrysler MC ($30k) Military Star Card ($4.8k) Nordstrom VS ($25k) PenFed Power Cash Rewards VS ($20.5k) Ritz-Carlton VI ($54.5k) Starwood Preferred Guest Amex ($10k) Susan G. Komen WMC ($38k) Kinetic CU Visa ($10k) US Bank Cash + VS ($16k) Sears MC ($6k) USAA Limitless VS ($15k) Walmart MC ($7.5k) AAdvantage Aviator Silver WEMC ($11.3k)
Frequent Contributor
Posts: 499
Registered: ‎10-02-2012

Re: Amex Platinum Members Rejoice!!!


GTC471 wrote:

Did mine over chat. Was slow due to high volume. 

 

AMEX_Replacement.jpg


I hope they don't look at your request date and send you a plastic card! 😳

Amex Platinum Amex PRG Amex Hilton Surpass ($7k) Citi AAdvantage WEMC ($20k) Citi Hilton Honors VS ($6.8k) Dillard's Amex ($7.5k) Discover it ($6.5k) FNBO Chrysler MC ($30k) Military Star Card ($4.8k) Nordstrom VS ($25k) PenFed Power Cash Rewards VS ($20.5k) Ritz-Carlton VI ($54.5k) Starwood Preferred Guest Amex ($10k) Susan G. Komen WMC ($38k) Kinetic CU Visa ($10k) US Bank Cash + VS ($16k) Sears MC ($6k) USAA Limitless VS ($15k) Walmart MC ($7.5k) AAdvantage Aviator Silver WEMC ($11.3k)
Frequent Contributor
Posts: 353
Registered: ‎04-11-2016

Re: Amex Platinum Members Rejoice!!!

I saw that. I'd be really mad if it did. I did specifically told the CSR I wanted the metal card. But I will go online again and make sure. Hahaha.
Frequent Contributor
Posts: 431
Registered: ‎01-22-2016

Re: Amex Platinum Members Rejoice!!!

[ Edited ]

GTC471 wrote:
I saw that. I'd be really mad if it did. I did specifically told the CSR I wanted the metal card. But I will go online again and make sure. Hahaha.

You're good. I got the request date 3/29 too on mine. But I did it online and the option literally said " request metal card" lol. Also all the benefits like the uber credit started already before I even requested it. We're good it's going to be the metal card! 

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