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Amex Platinum Members Rejoice!!!

Frequent Contributor

Re: Amex Platinum Members Rejoice!!!

No option to order online. Been waiting for 20 minutes on chat. 

Message 11 of 180
Regular Contributor

Re: Amex Platinum Members Rejoice!!!

Just called to get mine. They're working on getting it overnighted to me but no promises. Card number will remain the same. No hold as of now at least!


Beginning 6/1/2014 - low 600's - Current: EQ: 764/ TU: 769/ EX: 742 - Goal: 800+ by 6/1/2018
Terrible at gardening, Total CL $145K + NPSL
Message 12 of 180
Established Contributor

Re: Amex Platinum Members Rejoice!!!

Ordered online, go to account services, replament card and select the "METAL CARD/Damaged card" . it gives you the option for free NEXT DAY delivery. I think i have an expected delivery date of 3/31. 

Message 13 of 180
Frequent Contributor

Re: Amex Platinum Members Rejoice!!!

Did mine over chat. Was slow due to high volume. 

 

AMEX_Replacement.jpg

Message 14 of 180
Frequent Contributor

Re: Amex Platinum Members Rejoice!!!

I finally got through on chat and ordered my and my authorized users metal cards. I received an email with an expected delivery date of 3/31.
Message 15 of 180
Frequent Contributor

Re: Amex Platinum Members Rejoice!!!

FYI the uber credits are already showing up in the app.
Message 16 of 180
Established Contributor

Re: Amex Platinum Members Rejoice!!!

Called at 3 am eastern, systems are updating, call back at 9 am eastern! I went online to make sure the card changes were first on AmEx.com, hen ordered a replacement online. Didn't have the option for metal, but hopefully they know. Ugh.

Amex Platinum Amex PRG Amex Hilton Surpass ($7k) Citi AAdvantage WEMC ($20k) Citi Hilton Honors VS ($6.8k) Dillard's Amex ($7.5k) Discover it ($6.5k) FNBO Chrysler MC ($30k) Military Star Card ($4.8k) Nordstrom VS ($25k) PenFed Power Cash Rewards VS ($20.5k) Ritz-Carlton VI ($54.5k) Starwood Preferred Guest Amex ($10k) Susan G. Komen WMC ($38k) Kinetic CU Visa ($10k) US Bank Cash + VS ($16k) Sears MC ($6k) USAA Limitless VS ($15k) Walmart MC ($7.5k) AAdvantage Aviator Silver WEMC ($11.3k)
Message 17 of 180
Established Contributor

Re: Amex Platinum Members Rejoice!!!


GTC471 wrote:

Did mine over chat. Was slow due to high volume. 

 

AMEX_Replacement.jpg


I hope they don't look at your request date and send you a plastic card! 😳

Amex Platinum Amex PRG Amex Hilton Surpass ($7k) Citi AAdvantage WEMC ($20k) Citi Hilton Honors VS ($6.8k) Dillard's Amex ($7.5k) Discover it ($6.5k) FNBO Chrysler MC ($30k) Military Star Card ($4.8k) Nordstrom VS ($25k) PenFed Power Cash Rewards VS ($20.5k) Ritz-Carlton VI ($54.5k) Starwood Preferred Guest Amex ($10k) Susan G. Komen WMC ($38k) Kinetic CU Visa ($10k) US Bank Cash + VS ($16k) Sears MC ($6k) USAA Limitless VS ($15k) Walmart MC ($7.5k) AAdvantage Aviator Silver WEMC ($11.3k)
Message 18 of 180
Frequent Contributor

Re: Amex Platinum Members Rejoice!!!

I saw that. I'd be really mad if it did. I did specifically told the CSR I wanted the metal card. But I will go online again and make sure. Hahaha.
Message 19 of 180
Established Contributor

Re: Amex Platinum Members Rejoice!!!


GTC471 wrote:
I saw that. I'd be really mad if it did. I did specifically told the CSR I wanted the metal card. But I will go online again and make sure. Hahaha.

You're good. I got the request date 3/29 too on mine. But I did it online and the option literally said " request metal card" lol. Also all the benefits like the uber credit started already before I even requested it. We're good it's going to be the metal card! 

Message 20 of 180