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Established Contributor
Posts: 507
Registered: ‎10-02-2012

Re: American Express Platinum Metal Card Thread

Mine says UPS tomorrow. 

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Established Contributor
Posts: 551
Registered: ‎01-22-2016

Re: American Express Platinum Metal Card Thread

[ Edited ]

I just called in and the CSR confirmed on her computer that the card coming to me tomorrow says " metal" On her screen. So those of you wondering if you're getting a metal or not ( if your request date says 3/29 instead of 30th or not having the metal option online but says damaged replacement only) that you can check with the CSR for sure and they can tell you, but for sure it'll be metal. 

Moderator
Posts: 15,417
Registered: ‎10-07-2014

Re: American Express Platinum Metal Card Thread

[ Edited ]

K-in-Boston wrote:

Oops.  I started a thread as I thought it would be on-topic in Credit Cards.  Sorry about that.  I got automated prompts when I called, then I was immediately transferred to speak with someone and the process took less than 2 minutes from the time I dialed.  She said that i called early enough that I should definitely expect mine tomorrow and it shows that they're on the way for delivery tomorrow.


You don't have to apologize but so you and others know, any discussion about the looks and content of a card will always go to Smorgasbord.  This is true for all credit cards, not just Amex.

Community Leader
Valued Contributor
Posts: 1,948
Registered: ‎11-19-2016

Re: American Express Platinum Metal Card Thread


Irish80 wrote:

You don't gave to apologize but so you and others know, any discussion about the looks and content of a card will always go to Smorgasbord.  This is true for all credit cards, not just the Amex.


Thanks for clearing that up, Irish.  I would Kudo your post, but uhhhm, yeah. Smiley Happy

 

FWIW, I tend think of this as an actual feature - I've had to replace my plastic AmEx cards many times over the years due to wear and tear (not quite as much since EMV has become more common - it's amazing how rough some cashiers can be with cards).  So now we all wait...

$500k+ club. | FICO 08 [Oct 2017]: EQ 746 EX 738 TU 733 | World's worst gardener.
Frequent Contributor
Posts: 477
Registered: ‎10-25-2016

Re: American Express Platinum Metal Card Thread

Love being an Amex Plat card member..

 

Me: I would like to request the Metal Amex Card.

 

CS: Sure, it will be sent to you by April 4th.

 

Me: Can you overnight it?

 

CS: Well yes of course, you will get it tomorrow via UPS.

 

 

That's how you justify the high AF on customer service experience.

________________________________________________________________________________________
Current FICO 8 Scores as of 02/17/17: TU: 687 - EQ: 683 - EX: 649

Cards: Amex Platinum & BCE 1K, Chase Fdm Ultd 1K, Jetblue 11.5K, Quicksilver 5K, Discover IT 9K, PenFed Plat Rwrds 8.5K, Amazon Prime Visa 3K, Citi Scrd 200.
Moderator
Posts: 15,417
Registered: ‎10-07-2014

Re: American Express Platinum Metal Card Thread


K-in-Boston wrote:

Irish80 wrote:

You don't gave to apologize but so you and others know, any discussion about the looks and content of a card will always go to Smorgasbord.  This is true for all credit cards, not just the Amex.


Thanks for clearing that up, Irish.  I would Kudo your post, but uhhhm, yeah. Smiley Happy

 

FWIW, I tend think of this as an actual feature - I've had to replace my plastic AmEx cards many times over the years due to wear and tear (not quite as much since EMV has become more common - it's amazing how rough some cashiers can be with cards).  So now we all wait...


I understand your comment about the feature of the card.  Thse types of threads have been placed in Smorg since before I joined so just following precedent.  Hope you enjoy your new card.  

Contributor
Posts: 80
Registered: ‎11-14-2013

Re: Amex Platinum Members Rejoice!!!

I was told in chat that all you have to do request a replacement for a damged card. It will automatically be replaced with a metal card.
Valued Contributor
Posts: 1,084
Registered: ‎02-23-2015

Re: Amex Platinum Members Rejoice!!!

[ Edited ]

TheGeekyCreditGuy wrote:

Discover2016 wrote:

Ordered replacement, get it tomorrow!  I noticed about an hour after I ordered the Amex site was really getting hammered and was sluggish, hopefully there are no delays.


What does your request date say? When you click the replacement status of your card online. 


My request date says 3/29 and delivery 3/31. When I ordered the card, the option for metal card was there.IMG_3128.JPG

Gardening until September 2018
Next app: Mortgage in September 2018
Moderator
Posts: 15,417
Registered: ‎10-07-2014

Re: Amex Platinum Members Rejoice!!!


Discover2016 wrote:

TheGeekyCreditGuy wrote:

Discover2016 wrote:

Ordered replacement, get it tomorrow!  I noticed about an hour after I ordered the Amex site was really getting hammered and was sluggish, hopefully there are no delays.


What does your request date say? When you click the replacement status of your card online. 


My request date says 3/29 and delivery 3/31. When I ordered the card, the option for metal card was there.IMG_3128.JPG


Not everyone shows that option as they are still updating the accounts .  My g/f's account shows that option but mine does not.

Valued Contributor
Posts: 1,284
Registered: ‎01-19-2015

Re: Amex Platinum Members Rejoice!!!

I ordered mine as well. Should arrive April 4th. I ordered through my online profile with no issue. There is an option showing for the metal card....Smiley Happy

AmexPlat(NPSL) Amex BCP(26k) BofA CR Siggy(15k) NFCU CLOC(15K) AmexOpt (13.1k AU) NFCU VS Cash(12.5K) Venture WMC(10.25k) Walmart(10k) BofA BBR(10k) Lowes(10K) Discover(8.5k) Chase FU(7k) Pier 1(6.5k) BB Visa(6k) Care Credit (6k) J Crew(5.6k) Citi Diamond(5.5k) Barclaycard(5k) PenFed PCR(5K) Kohls(3k) Mortgage May 2017 - 2 Penfed auto loans May 2017

FICO 8 Scores EX 722(15) EQ 688(17)TU 717(18) AAOA 3.0yrs TCL=179,950

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