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Enterprise charged my $13 for one missed toll (only 0.75) even though i had i pass... dont wanna rent no car no more from them
National, hands down.
I travel for work and rent cars over 100 days/year. National consistently has the newest, nicest, lowest mileage cars of any of the major companies. The Emerald Aisle is a great benefit. It's consistently stocked with cars in a higher rental class. Some times even though i can choose from the Executive Platinum aisle, I still pick a car from the Emerald Aisle, because it is the most appealing. (BTW, Hertz Gold Choice is a joke, always stocked with economy cars IME)
Alamo, customer service is excellent IMO.
I love National's TV commericals especially the one that it's your choice on whether to deal with people. With National you only have to deal with people if you want to and I don't.
I have mixed feelings. I will say that I have President's Circle with Hertz. But, I do book with competitors often albeit price or product.
For example - when I travel to some areas, Hertz has a terrible product offering; high mileage cars, cars that smell like smoke, dents/dings etc. Also, their upgrade prices are sometimes unbelievable, particullarly on a weekend when it seems like they should be giving cars away just to move them off their lots.
With Alamo and National - I have been able to upgrade into some nice vehicles at reasonable rates (a fraction of the cost of Hertz).
So overall - it just depends on where I am traveling to and what type of vehicle I am interested in.
@lg8302ch wrote:
@Anonymous wrote:Budget definitely. Great customer service, flexible and excellent cars. Worse is AVIS, a bunch of crooks. (I know Budget and Avis are partners now but this has been my experience).
aren't they now together ? just last week got a car from Budget and rented Avis ..lol
Well, it's important to know that AVIS franchises many of their rental sites now. The woman who owns the AVIS site where I live try to scam me twice once on gas and once on the rental described below) before I started using Budget at an airport (which is further away than the above AVIS site but much better). Even AVIS 1-800 and website has had the Impala in their Full Size category. When you rented it, and went to pick it up, they said it had "just moved" into the premium category and would charge you accordingly (because the 2015s are more upscale!!!???). Total scam. Did I use the word "scam" enough times in this post?
They're all owned by either Avis, Hertz or Enterprise.
Having said that, like everyone else, I just search for the best value for a given rental period and duration. I find the value really fluctuates. All things being equal, I find the Hertz rewards program to have the most value, where you can earn rewards that can actually be redeemed for free rentals. For car selection and quality, I prefer Avis. The one near me has a wide selection of premium cars often offered to Avis First members as a free upgrade from Standard.