cancel
Showing results for 
Search instead for 
Did you mean: 

I hate Capital One, here's why!

New Member

I hate Capital One, here's why!

Back Story:

I have always received 1 or 2 Capital One mailers, every time I check my mail. Which is a ridiculous amount of mail, but besides from being extremely annoyed... I have never done anything about it.

Now, I have recently been trying to learn more about my credit. So I did a http://annualcreditreport.com report, and noticed something very interesting on my Experian Credit Report. Seems like Capital One has been running Soft Checks every few days to get my address!! How is this behavior not classified as harassment or abuse of the system?

 

After doing more research I have found a website that will stop this. (http://optoutprescreen.com). But I don’t want to opt out from all pre credit prescreens, just from Capital One’s abusive ones. Is there anyone to single out a Capital One from doing anymore soft checks? I understand they don't hurt my credit, but I just don't want them to send me anymore mail. 

 

HERE IS A SCREENSHOT OF THE CREDIT REPORT: http://i.imgur.com/L3ko0pw.png

 

Please make sure to look at the image in the link above, before responding, so you can understand what I am refering to!

Message 1 of 10
9 REPLIES
Established Contributor

Re: I hate Capital One, here's why!

That happened to me for much of this past year. I can't go for any card that does 3 HPs. And I'm not interested in any of their cards, including the Venture card. 

 

The funny thing is if I try their prequalify, NOTHING comes up. Just ignore Cap1. 

FICO 8 Scores: TU: 826, EX: 811, EQ: 786
FICO 8 Score Goal: 800+ across the board by 12/31/15
My UTIL: less than 1%
2016 Goal: 850 or close on at least two CRA!!!
Message 2 of 10
Regular Contributor

Re: I hate Capital One, here's why!

Maybe, try asking Capital One to stop sending offers. Take a look at number 15 on the list of FAQs.

http://www.capitalone.com/identity-protection/privacy/faq/

It also tells you the time frame. Smiley Happy
Message 3 of 10
New Member

Re: I hate Capital One, here's why!

I am not a Capital One customer, would I still be able to call them and have them opt me out?

Message 4 of 10
Regular Contributor

Re: I hate Capital One, here's why!


arianf wrote:

I am not a Capital One customer, would I still be able to call them and have them opt me out?




Neither am I. It has been many years since I called. If I remember, there was a number included in the offer. I don't remember how that number was labeled. Called the number, provided my name and address and that was it. Smiley Happy

It did take about a month for all offers from Capital One to stop.
Message 5 of 10
Community Leader
Epic Contributor

Re: I hate Capital One, here's why!

You cannot make a selective opt-out under FCRA 604(c) of only one creditor.

If a creditor requests a lisitng, the CRA is not going to generate a listing and then review each one to remove your name.

 

Perhaps your state statutes provide such ability, but not the FCRA.

 

Message 6 of 10
Frequent Contributor

Re: I hate Capital One, here's why!

Call them and ask to be taken off their solicitation list.

Filed Ch7: 6/21/17
Discharged: 10/03/17
Current FICO8 Scores as of 12/2: EX 605, TU 581, EQ 623
Message 7 of 10
Regular Contributor

Re: I hate Capital One, here's why!


RobertEG wrote:

You cannot make a selective opt-out under FCRA 604(c) of only one creditor.

If a creditor requests a lisitng, the CRA is not going to generate a listing and then review each one to remove your name.

 

Perhaps your state statutes provide such ability, but not the FCRA.

 




I am not sure what FCRA has to do with OP's intention; do not want to use official opt out mechanism, just want Capital One to stop soliciting. Capital One, like may other financial institutions, provides consumers a mechanism to utilize if they don't want to receive offers of credit.

List of people provided by CRAs to a company matching pre-selected criteria does not mean that everyone on the list will get an offer. Almost all financial institution will filter the list based on their own, internal or other external, pieces of information and data before generating an offer. One of these filters maybe an explicit intent to not receive such offers by a consumer. Smiley Happy
Message 8 of 10
Frequent Contributor

Re: I hate Capital One, here's why!

The number of soft pulls seems extraordinarily frequent. But has zero affect on your scores, and shouldn't split your credit file (used to be a common issue, but rare these days). For whatever reason Capital One really wants your business. Check out their pre-approval site to see what cards you're pre-approved for at http://www.capitalone.com/credit-cards/   Who knows, you might get a really good deal...

 

I realize that's not the answer you're seeking, but from a strictly business standpoint, it may be worthwhile. Capital One has some good cards, generous credit limits that grow rapidly, and decent service. Even if you rarely use the card(s), the additional credit line(s) will help your credit utilization (under 10% is ideal) allowing you to borrow more with minimal impact to your credit scores.

 

With all that said, contacting the Capital One Executive Office may get results - someone here (I don't have it) can likely PM you the EO contact details.

Starting Score Mar-15: EX-513, TU-507, EQ-510
Current Score Oct-15: EX-658, TU-631, EQ-628
Message 9 of 10
Highlighted
Established Contributor

Re: I hate Capital One, here's why!

Why do you care about soft pulls?

 

credit rebuild started 01/01/14
$100k credit card goal achieved 10/01/17
now in the garden with $127k in credit cards
--------------------------------------------------------------------------------------------------
  $ 30,000          $ 25,500          $ 23,750              $ 9,000            $ 3,300            $ 1,800     

 
  $ 17,000          $ 10,000              $ 4,000            $ 2,300     
Message 10 of 10