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Valued Contributor
Jutz
Posts: 1,216
Registered: ‎05-10-2012

Re: I'm leaving the orum because o the **bleeps**

I've been a mod at two different forums before (Kind of a big deal, I know /sarcasm) and have never had rights to change the swear filter.  It is built into the forum software as a plugin that only true website admins have access to.

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Administrator Emeritus
Sarah
Posts: 599
Registered: ‎03-26-2012

Re: I'm leaving the orum because o the **bleeps**


vizon wrote:

llecs wrote:

vizion, thanks for the time that you were on here. Best wishes going forward.

 


Dustink wrote:

The mod he referenced in his post had the power to turn off the broken censor and chose not to.


 

No, mods and myFICO admins have zero power on this. My lack of computer geekyness couldn't even tell you how to fix this even if I wanted to. These forums are hosted by a 3rd-party and it was a scheduled forums update last night that resulted in the glitch. There's nothing we can do on our end without that 3rd-party.


Regardless if it is hosted by a 3rd party (which every website I know is hosted at a datacenter not connected to the site of the employees) I fail to understand your reasoning. Are you claiming no one has administrative access to the forums to make changes and you have to request all of the changes via the 3rd party?


Trust me, if I had had the power to fix this immediately, I would have. I've been addressing it since 6am, and the volunteer mods have gone out of their way to assist me with troubleshooting it. 

 

To all who have helped by providing examples and screenshots, thank you! The issue has now been fixed. 

Administrator
KaLin
Posts: 773
Registered: ‎03-24-2010

Re: I'm leaving the orum because o the **bleeps**


Sarah wrote:

vizon wrote:

llecs wrote:

vizion, thanks for the time that you were on here. Best wishes going forward.

 


Dustink wrote:

The mod he referenced in his post had the power to turn off the broken censor and chose not to.


 

No, mods and myFICO admins have zero power on this. My lack of computer geekyness couldn't even tell you how to fix this even if I wanted to. These forums are hosted by a 3rd-party and it was a scheduled forums update last night that resulted in the glitch. There's nothing we can do on our end without that 3rd-party.


Regardless if it is hosted by a 3rd party (which every website I know is hosted at a datacenter not connected to the site of the employees) I fail to understand your reasoning. Are you claiming no one has administrative access to the forums to make changes and you have to request all of the changes via the 3rd party?


Trust me, if I had had the power to fix this immediately, I would have. I've been addressing it since 6am, and the volunteer mods have gone out of their way to assist me with troubleshooting it. 

 

To all who have helped by providing examples and screenshots, thank you! The issue has now been fixed. 


I can also confirm what Sarah said.

 

The issue is now fixed.  We have been providing Lithium Support with examples of screenshots on posts done under different usernames and permissions and finally found the issue was with a wild card in the smut filter.  That has now been removed and all is back to "normal".  :smileyhappy:

 

Thanks, Sarah, for your patience while we got this all sorted out. 

 


Scroll over cards for limits and APR's. Total credit available $44.8K, utilization 12%, FICO score 752 (rebuilt from low score of 540 in May, 2005) Entered the garden 11/5/2013; In the Garden until 02/2016



Valued Contributor
Dustink
Posts: 2,980
Registered: ‎10-02-2012

Re: I'm leaving the orum because o the **bleeps**

Thank you all for getting this resolved, and we are sorry about our impatience.

 

It was just rather frustrating for awhile having our posts deleted after we took the time to write them out for people.

 

Again, thank you for getting it fixed so promptly.

Too many INQs & low AAoA so I'm off to tend the Garden.     Age:21    


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Moderator
Shogun
Posts: 12,952
Registered: ‎04-15-2011

Re: I'm leaving the orum because o the **bleeps**

I want to thank everyone who helped explain this.  I know I caught a post from llecs that helped me to explain it to others.  I know sometimes that things can be annoying, some things we just don't have control over, some things we do.  I personally have never had a problem getting my point across without cursing.   I don't use it, and I don't like to hear it.  Just my preference.  Great thing about it is it's a free country and a free forums.  People are allowed to come and go as they wish.  It costs them nothing and they don't even have to contribute.  So if someone has a problem with how it's handled they're free to complain or leave if they wish.  But please don't hack on the mods.  They receive no compensation or perks for the work they do.  They provide their help as a form of community service.  Can you say you do the same.   Ok.. end of my rant, everyone have a pleasant day.  :smileyhappy:


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