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MOUSE NOT WORKING

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LIGHTNIN
Senior Contributor

Re: MOUSE NOT WORKING

The more you use your mouse, the faster it eats up batteries..............May want to think about rechargable batteries.
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Message 11 of 13
MattH
Senior Contributor

Re: MOUSE NOT WORKING


Toshiba has all these ever-so-helpful spots on the mousepad that, if touched just right, suddenly make your computer start doing something you never intended.

I turned off that "feature" shortly after getting my Toshiba laptop.  As for the original poster's question about the mouse, it could be a software or hardware issue with the mouse or with the computer.  If OP still doesn't have the problem fixed one of the things to try is plugging that mouse into a different computer to check whether that mouse still works on a different computer.  Another thing to try is plugging that mouse into different USB ports on the laptop in question, because sometimes a hardware failure will affect only one USB port.

 

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Message 12 of 13
Anonymous
Not applicable

Re: MOUSE NOT WORKING

Many good points previously posted....here is my list (some maybe redundant to other posts).

 

1.  Unplug, then replug mouse. 

2.  Plug into a different USB.

3.  Check batteries (if applicable)

4.  Reboot computer

5.  Test the mouse on another computer, test a different mouse on the problem computer and compare results

6.  Uninstall the mouse and driver

     a.  go to START -> CONTROL PANEL -> SYSTEM -> HARDWARE -> DEVICE MANAGER

     b.  find MICE AND OTHER POINTING DEVICES

     c.  see if your mouse is listed (something like USB MOUSE of PS/2 COMPATIBLE MOUSE)

     d.  if present,  highlight and then select menu option ACTION -> UNINSTALL

     e.  once uninstalled, unplug mouse

     f.   reboot

     g.  plug mouse in (different port) and see if Windows finds and installs the mouse again

 

On laptops sometimes there is a button or control to turn on and off the touch/glide pad.  And sometimes when it is turned on, the mouse won't work.

 

 

Message 13 of 13
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