My store rant for the week....we close at 10:00pm. I had a customer call at 9:58pm asking if I could look through the clearance rack for an item.....ummmmm noooooooo
I also love, Love, LOVE
the customers who refuse to understand that the closing announcements pertain to THEM. They get in line at the register AT 10:00pm with a cart load full of merchandise.
the customers who refuse to understand that the closing announcements pertain to THEM. They get in line at the register AT 10:00pm with a cart load full of merchandise. Our store, like most, operate on a tight hours schedule. We're required to clock at at our closing time on the schedule. 10:00pm means 10:00pm. We have a five minute window, otherwise we're questioned by management.
I agree, last minute people just suck! They all say, well you are open till XXXX? right? Like that is some sort of argument for them to be in after closing.
My biggest rant of the week is people who write checks. People have gotten really mad at me lately because our store has switched to imaging checks. I have absolutely nothing to do with this, but people seem to think that I am directly responsible. People can no longer write a check and have it clear days later because our system reads the check and it goes directly to the bank--pretty much just like a debit card. We even give them their checks back--making them responsible for the checks and not us. People have actually looked at me and said, "Well, what's the point of me writing a check? It will clear right away?"
People who write checks don't seem to understand that they are holding up the line because they always start writing after you are done with everything. It is always a big production with them the center of attention.I think it is a pathetic attempt for people to get attention.
I know I am being mean, but if you go to the grocery store please do not complain to the cashier about the price of groceries. We know because we have rung in 40 other people that day and every single one of them have told us that the prices have gone up. Sorry, I am just being grumpy today
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fishbjc wrote:
I also love, Love, LOVE
Well, in their defense, they're not really that stupid. They understand that when they have a cart full of merchandise, nobody is going to refuse their sale just because they walked up to a register at 10:00. Rude and inconsiderate? Yes. Stupid? Not really. 
I was in the 9 items or less line at a grocery store (night before Thanksgiving). It's a cash or credit card lane and clearly says so on the light.
A woman in front of me, of course, had to write a check. She first had to turn her bag inside out to find the checks. Of course, she had about 20 items. I was getting antsy and gave her the *bad eye*.
After she finalized the purchase, she was walking out the door. I paid for my one item and was right behind her. She turned around at me and began screaming...I guess she didn't appreciate the *bad eye*. After I spent about 5 minutes ripping her a new one...I received a little round of applause from the 20 people at the 9 items or less line.
Why, can't people just use common sense...grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
fishbjc wrote:
I also love, Love, LOVEOur store, like most, operate on a tight hours schedule. We're required to clock at at our closing time on the schedule. 10:00pm means 10:00pm. We have a five minute window, otherwise we're questioned by management.
I would be one of those customers. I never go to a store to do "shopping" when it is near closing. But, I have ran into a store when it was near closing to grab a few items.
A friend works in retail and their policy is "we close at 9:00 or when the last customer leaves". They will lock the doors and not let others in after closing. But they allow their customers to finish their shopping and check out. Registers do not close down until the last customer is out of the store.
Walmart also does that when they are closing on Thanksgiving and Christmas Eve. My spouse tried to run in on Christmas Eve and the greeter said "no way". Finally convinced greeter, just wanted 1 quick item, and then they were sold out.
