cancel
Showing results for 
Search instead for 
Did you mean: 

Total Rewards

Established Contributor

Total Rewards

ok so I have never been able to log into my account. It keeps saying invalid account number. I forgot to stop by service desk while in Vegas.  Phone Rep said I need to go to nearest TR front desk to have the problem corrected because I need another account number because the one in my email isn't the correct one smh. Only problem is its 4 hrs away..  Why can't u just help me over the phone lady. Should I just create another account?  Never got membership card. Frustrated 

Current Scores EQ 699| EX 677| TU 671
Comenity 42.7k| Capital One 32.3k| Navy Fed 21k| Synchrony 21k| BBVA Compass 5.5k| First Commerce 4k| Barclays 1.9k|
GARDENING UNTIL APPING....
9 REPLIES
Community Leader
Super Contributor

Re: Total Rewards


Shawndoe79 wrote:

ok so I have never been able to log into my account. It keeps saying invalid account number. I forgot to stop by service desk while in Vegas.  Phone Rep said I need to go to nearest TR front desk to have the problem corrected because I need another account number because the one in my email isn't the correct one smh. Only problem is its 4 hrs away..  Why can't u just help me over the phone lady. Should I just create another account?  Never got membership card. Frustrated 


You don't get a membership card if I remember correctly.  Sure just sign up for another TR account, can't see how it will hurt?

Chase | Citibank | Amex | BofA | PenFed | NFCU | Discover | Barclay's| US Bank | Fifth Third Bank | FNBO
Established Contributor

Re: Total Rewards

Ok I thought I read somewhere in my email about a membership card but oh well. I'll try to sing up again thanks

Current Scores EQ 699| EX 677| TU 671
Comenity 42.7k| Capital One 32.3k| Navy Fed 21k| Synchrony 21k| BBVA Compass 5.5k| First Commerce 4k| Barclays 1.9k|
GARDENING UNTIL APPING....
Super Contributor

Re: Total Rewards

Of course you get (are supposed to) get a membership card. You need it to earn points on slots etc.
Community Leader
Super Contributor

Re: Total Rewards

I never got one or maybe it just made it to the trash somehow?  You got one KDM?  I don't open 95$ of my commedity letter as I think I know what they are and just tear them in a few pieces.. Might of been a mistake lol Smiley Happy.  Maybe a card was inside hmm.. Regardless my CC has my TR # on it now so all is fixed

Chase | Citibank | Amex | BofA | PenFed | NFCU | Discover | Barclay's| US Bank | Fifth Third Bank | FNBO
Super Contributor

Re: Total Rewards

Total rewards itself is not related to comenity. You can earn those points without ever having the credit card. And yes when you join total rewards you get a plastic membership card.

All having the credit card does is help rack up the points quicker.
Community Leader
Super Contributor

Re: Total Rewards


kdm31091 wrote:
Total rewards itself is not related to comenity. You can earn those points without ever having the credit card. And yes when you join total rewards you get a plastic membership card.

All having the credit card does is help rack up the points quicker.

I understand this Smiley Happy.   Just saying my CC has my TR # on it so assume it would work in place of my TR card that must be somewhere buried long ago in the trash grave yard.  Or obviously I could if needed when in vegas get a replacement card one would assume at on of their properties well if Vegas it would be CaeasarsSmiley Happy

Chase | Citibank | Amex | BofA | PenFed | NFCU | Discover | Barclay's| US Bank | Fifth Third Bank | FNBO
Super Contributor

Re: Total Rewards

The CC wont function independently of the membership card AFAIK. I dont think you could put the CC into a slot and earn points.
Moderator

Re: Total Rewards

They definitely come with membership cards and this isn't cc related.

Established Contributor

Re: Total Rewards


CreditCuriousity wrote:

Shawndoe79 wrote:

ok so I have never been able to log into my account. It keeps saying invalid account number. I forgot to stop by service desk while in Vegas.  Phone Rep said I need to go to nearest TR front desk to have the problem corrected because I need another account number because the one in my email isn't the correct one smh. Only problem is its 4 hrs away..  Why can't u just help me over the phone lady. Should I just create another account?  Never got membership card. Frustrated 


You don't get a membership card if I remember correctly.  Sure just sign up for another TR account, can't see how it will hurt?


Creating the new account worked Man LOL

Current Scores EQ 699| EX 677| TU 671
Comenity 42.7k| Capital One 32.3k| Navy Fed 21k| Synchrony 21k| BBVA Compass 5.5k| First Commerce 4k| Barclays 1.9k|
GARDENING UNTIL APPING....