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Valued Contributor
Posts: 2,457
Registered: ‎09-16-2011

Re: best/worst CC websites...

Best: AMEX and Chase


Worst: Duck card,  no way to start a BT, and even over the phone they don't auto-populate the payment address for the CSR. its not like a BT from AMEX is a rare occurance. CSR didn't want to be bothered, to do a second BT for another card, so I will do that one after the first posts.










Cards: Chase Southwest 20k & CSR 10k & CSP 10k & Freedom 6.6k & Amtrak/Freedom 4.6k, FNBO DISC 25.1k Oregon Duck 5k, & AMEX BCP 15k & Hilton Surpass 7.5k & Delta Gold 6k & Zync NPSL, Fidelity AMEX 17k Commerce5.9k & Cash Forward 7.5k & Sams Club MC 10k, Paypal Extras MC 7.5k, CapOne Venture 15k, QS 2.5k, QS 750, Amazon 5.9k, Walmart 10k, Citi Simplicity 9k, Discover IT 16k and a nice stack of store cards.
Last APP/HP 5/15/2017 Marcus Loan. 30k
Valued Contributor
Posts: 1,612
Registered: ‎08-30-2011

Re: best/worst CC websites...

[ Edited ]

slap_happy wrote:

I think amex website is far and away the best... usbank I would say is the worst, you cant even click on what you purchased to get any info about it, also, you cannot see pending charges on the website but you can on the phone app! weird, its also about 2 days behind. 


what do you guys say?

BEST = American Express.


Honourable Mention = Discover


WORST = Wells Fargo


DisHonourable Mention = Chase

EX = 849 EQ = 850 TU = 850 as of 07/2017
Retired and Retiring Cards!
Posts: 83
Registered: ‎10-21-2013

Re: best/worst CC websites...

[ Edited ]

You do a BT to the Duck Card using the Secure Messaging system.  It's not overly obvious, but it is right there in the subject line selector.  Seems easy enough to me.

EQ 787|| EX781|| TU 795
Super Contributor
Posts: 6,236
Registered: ‎02-23-2011

Re: best/worst CC websites...

[ Edited ]

For me, the best and most intuitive is Amex.  BofA, Chase, Citi and Barclay are all pretty good.  


However, US Bank, FIA and Wells Fargo need to modernize.  These guys remind me of the old Dos Windows 3.1 days.


*Edited*  Just logged in and see that US Bank will be unveiling a new website.  Looks pretty good.

Established Contributor
Posts: 613
Registered: ‎03-13-2008

Re: best/worst CC websites...

Barclays and Amex are the best, IMO. Barclays is actually pretty spiffy, I like how they have everything organized. PNC credit card is tied into my banking account, but it is not very good. It can take two days for a PENDING transaction to post. Capital One is overdue for an update as well. 

Established Contributor
Posts: 573
Registered: ‎04-03-2013

Re: best/worst CC websites...

I really like Amex's website. Chase could be better. Discover is nice as well.

CSR | Ink Business Preferred | Amex Platinum | NFCU Cash Rewards

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