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Valued Contributor
Posts: 2,350
Registered: ‎09-16-2011

Re: best/worst CC websites...

Best: AMEX and Chase

 

Worst: Duck card,  no way to start a BT, and even over the phone they don't auto-populate the payment address for the CSR. its not like a BT from AMEX is a rare occurance. CSR didn't want to be bothered, to do a second BT for another card, so I will do that one after the first posts.

 

 

 

 

 

 

 

 

 

Cards: Chase Southwest 20k & CSP 10k & Freedom 6.6k & Amtrak/Freeom 4.6k, FNBO DISC 25.1k Oregon Duck 5k, & AMEX BCP 15k & Hilton Surpass 7.5k & Delta Gold 6k & Zync NPSL, Fidelity AMEX 12k Sally Mae5.5k Sams Club MC 10k, Paypal Extras MC 7.5k, CapOne Venture 15k, QS 2.5k, QS 750, Amazon 5.9k, Walmart 10k, Citi Simplicity 7k, Discover IT 15.5k and a nice stack of store cards.
Last APP/HP 4/22/2015
I should have a nice Ruby but site keeps rejecting the img tag
Valued Contributor
Posts: 1,577
Registered: ‎08-30-2011

Re: best/worst CC websites...

[ Edited ]

slap_happy wrote:

I think amex website is far and away the best... usbank I would say is the worst, you cant even click on what you purchased to get any info about it, also, you cannot see pending charges on the website but you can on the phone app! weird, its also about 2 days behind. 

 

what do you guys say?


BEST = American Express.

 

Honourable Mention = Discover

 

WORST = Wells Fargo

 

DisHonourable Mention = Chase

EX = 828 EQ = 846 TU = 833 as of 02/2016
Retired and Retiring Cards!
Contributor
Posts: 79
Registered: ‎10-21-2013

Re: best/worst CC websites...

[ Edited ]

You do a BT to the Duck Card using the Secure Messaging system.  It's not overly obvious, but it is right there in the subject line selector.  Seems easy enough to me.

FICOS OCT 2015
EQ 735|| EX771|| TU 772
Super Contributor
Posts: 6,224
Registered: ‎02-23-2011

Re: best/worst CC websites...

[ Edited ]

For me, the best and most intuitive is Amex.  BofA, Chase, Citi and Barclay are all pretty good.  

 

However, US Bank, FIA and Wells Fargo need to modernize.  These guys remind me of the old Dos Windows 3.1 days.

 

*Edited*  Just logged in and see that US Bank will be unveiling a new website.  Looks pretty good.

Established Contributor
Posts: 601
Registered: ‎03-13-2008

Re: best/worst CC websites...

Barclays and Amex are the best, IMO. Barclays is actually pretty spiffy, I like how they have everything organized. PNC credit card is tied into my banking account, but it is not very good. It can take two days for a PENDING transaction to post. Capital One is overdue for an update as well. 

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Established Contributor
Posts: 533
Registered: ‎04-03-2013

Re: best/worst CC websites...

I really like Amex's website. Chase could be better. Discover is nice as well.

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