12-28-2013 02:00 PM
Best: AMEX and Chase
Worst: Duck card, no way to start a BT, and even over the phone they don't auto-populate the payment address for the CSR. its not like a BT from AMEX is a rare occurance. CSR didn't want to be bothered, to do a second BT for another card, so I will do that one after the first posts.
12-28-2013 07:43 PM - edited 12-28-2013 07:44 PM
I think amex website is far and away the best... usbank I would say is the worst, you cant even click on what you purchased to get any info about it, also, you cannot see pending charges on the website but you can on the phone app! weird, its also about 2 days behind.
what do you guys say?
BEST = American Express.
Honourable Mention = Discover
WORST = Wells Fargo
DisHonourable Mention = Chase
12-28-2013 08:27 PM - edited 12-28-2013 08:28 PM
You do a BT to the Duck Card using the Secure Messaging system. It's not overly obvious, but it is right there in the subject line selector. Seems easy enough to me.
01-06-2014 10:23 AM - edited 01-06-2014 10:24 AM
For me, the best and most intuitive is Amex. BofA, Chase, Citi and Barclay are all pretty good.
However, US Bank, FIA and Wells Fargo need to modernize. These guys remind me of the old Dos Windows 3.1 days.
*Edited* Just logged in and see that US Bank will be unveiling a new website. Looks pretty good.
01-06-2014 03:25 PM
Barclays and Amex are the best, IMO. Barclays is actually pretty spiffy, I like how they have everything organized. PNC credit card is tied into my banking account, but it is not very good. It can take two days for a PENDING transaction to post. Capital One is overdue for an update as well.
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