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Valued Contributor
Posts: 2,288
Registered: ‎09-16-2011

Re: best/worst CC websites...

Best: AMEX and Chase


Worst: Duck card,  no way to start a BT, and even over the phone they don't auto-populate the payment address for the CSR. its not like a BT from AMEX is a rare occurance. CSR didn't want to be bothered, to do a second BT for another card, so I will do that one after the first posts.










Cards: Chase Southwest 20k & CSP 10k & Freedom 6.6k & Amtrak 4.6k, FNBO DISC 14.9k Oregon Duck 5k, & AMEX BCP 15k & Hilton Surpass 7.5k & Delta Gold 6k & Zync NPSL, Fidelity AMEX 12k Sally Mae5k Sams Club MC 10k, Paypal Extras MC 6k, CapOne Venture 15k, QS 2.5k, QS 750, Amazon 5k, Walmart 10k, Citi Simplicity 7k, HHonors Gold 1k (moved 5k CL to Simplicity), Discover IT 10k and a nice stack of store cards.
Last APP/HP 4/22/2015
Valued Contributor
Posts: 1,505
Registered: ‎08-30-2011

Re: best/worst CC websites...

[ Edited ]

slap_happy wrote:

I think amex website is far and away the best... usbank I would say is the worst, you cant even click on what you purchased to get any info about it, also, you cannot see pending charges on the website but you can on the phone app! weird, its also about 2 days behind. 


what do you guys say?

BEST = American Express.


Honourable Mention = Discover


WORST = Wells Fargo


DisHonourable Mention = Chase

Diners Club Premier MasterCard $50K / AMEX Gold NPSL / AMEX Zync NPSL / AMEX Blue Cash Preferred $14K / Bank of America Cash Rewards Signature Visa $15K / Merrill Lynch Plus Signature Visa $15K / Wells Fargo Propel 365 $15K / Chase Sapphire Preferred Signature Visa $10K / J P Morgan Select Signature Visa $10.5K / CITI Diamond Preferred MasterCard $13.2K / Discover IT $14.1K / IberiaBank Select Visa $8K / 1st Command Bank Platinum Visa $7.5K // Home Depot $9.7K / Lowes $10K

EX = 818 EQ = 825 TU = 822 as of 11/15
New Contributor
Posts: 74
Registered: ‎10-21-2013

Re: best/worst CC websites...

[ Edited ]

You do a BT to the Duck Card using the Secure Messaging system.  It's not overly obvious, but it is right there in the subject line selector.  Seems easy enough to me.

EQ 735|| EX771|| TU 772
Super Contributor
Posts: 5,770
Registered: ‎02-23-2011

Re: best/worst CC websites...

[ Edited ]

For me, the best and most intuitive is Amex.  BofA, Chase, Citi and Barclay are all pretty good.  


However, US Bank, FIA and Wells Fargo need to modernize.  These guys remind me of the old Dos Windows 3.1 days.


*Edited*  Just logged in and see that US Bank will be unveiling a new website.  Looks pretty good.

Established Contributor
Posts: 542
Registered: ‎03-13-2008

Re: best/worst CC websites...

Barclays and Amex are the best, IMO. Barclays is actually pretty spiffy, I like how they have everything organized. PNC credit card is tied into my banking account, but it is not very good. It can take two days for a PENDING transaction to post. Capital One is overdue for an update as well. 

In the garden until December 4, 2015
Frequent Contributor
Posts: 432
Registered: ‎04-03-2013

Re: best/worst CC websites...

I really like Amex's website. Chase could be better. Discover is nice as well.

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