Not sure if this is even something I can post. Mods feel free to delete if needed. Either way it seems important enough.
Thanks for sharing!
My loans are through Navient and I despise them honestly. Every month I pay extra, I have to call them after my auto pay goes through. Some reason the loans I pay extra on are considered late after the auto pay goes through. I call and they adjust everything but I don't trust them. I mean what exactly are they adjusting and they are of no help when you have questions. Anyways sorry for the little rant lol.
I agree with you about navient.I rehabbed the 7 loans i have with navient last year hopeing i would get all the lates removed from default.I didnt get them removed.I had 7 then after rehab i paid 2 of them off in full.From my research when i pay extra on the student loans i tell them which loan i want the extra money put on and specify that the extra amount of money i send is for the principal of a specific loan.If you dont specify what the extra money is for they do what they want with it,
I have Navient as well. Although, I've not had any problems with may payments. I do process mine differently than most do though.
1. I am signed up for automatic payments. But I only allow them to automatically withdraw the payment that is due. This gives me the 0.25% discount in interest rates.
2. For the amount over what's due, I make that payment manually at their website after my automatic payment is applied. This allows me to identify which loan I want that over payment to go to. This way the money is being directed the way I want it to be.
I have not consolidated my student loans. I am paying mine off a bit differently. Many people go for the loan with the higher interest rate, but I am paying off my loans with the lowest balance first. Then when that loan is paid off, it makes the automatic payment deducted for #1 above decrease. And I take that overage and apply it to the next loan with the lowest balance.
While this does cause a payment of more interest over paying off the loan with the highest interest rate first, it works for me as it allows me to decrease my "necessary" monthly expenses.