02-04-2013 12:25 PM
Anyone out there made your 9th payment (or 12th in my case), finished rehab (technically) and still waiting on your loan to be picked up ? My balance is about $30k and I've been waiting for about 3 months now (made my 9th payment in Oct).
02-06-2013 06:31 AM
Go to myeddebt.com and make sure all your payments have posted. I made my 9th payment and found out that my 7th didn't post correctly. Apparently they have some GLITCHES in their system and not all payments post correctly. The collection agency told me this has been an ongoing problem. If our payments are not posted correctly yoru loan cannot get picked up. I have been pro-active in getting them to find my payment that didn't post - but with no luck this far. I just sent my bank statement and proof of it being deducted from my bank account hoping they can get it manually entered. Had I not noticed the missing 7th payment I don't think anyone would have told me the hold up. No one but me seems to be concerened. Both the collection agency and DOE keeps saying the GLITCH will get fixed eventually.