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Frequent Contributor
Posts: 271
Registered: ‎07-05-2014
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ECSI Chat GW Success?

Anyone successfully used ECSI's live chat feature to have some lates removed?

I faxed a GW letter 2 weeks ago and I'm wondering if I should follow up on chat or just wait longer to hear from them. I don't want to mess it up if someone's working on it but waiting is hard.
Frequent Contributor
Posts: 271
Registered: ‎07-05-2014
0

Re: ECSI Chat GW Success?

Update: it doesn't work. Chatting was helpful for them to tell me they never received my fax (d'oh) but they said they couldn't remove accurate information.

He offered me the option of rehab before I told him my loans were current. So that's a dead end. Going to mail my GW letter to them. If that doesn't work, will start sending to executives.

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