EdFinancial isn't reporting on my TU CR. What should I do?

[lithium78]

I was wondering why my EQ is so much higher than my TU CR.  I checked TU on MyFico today and it revealed that when EdFinancial bought my student loans, they didn't report it to TU.  On my EQ report, my defaulted federal loans vanished from my report and clean TLs from EdFinancial took their place.  On TU, EdFinancial never reported so I still have the negative TLs dragging my score down.  I've been making my payments to EdFinancial for the past four months, so they should have fixed this by now.

Should I contact EdFinancial and have them try to fix this?  Or should I contact TU?  Anybody have any advice?

[laz98]

You can ask EdFinancial to report to TU, but there's no way to force them to do so.  I don't have any experience with EdFinancial myself, so I don't know if that's how they normally report.

[Anonymous]

Contact Edfinancial Services as they report to all national credit reporting agencies. 

[lithium78]

Well, I contacted EdFinancial and they told me that they reported to TU.  Then, I called TU and they told me that EdFinancial never reported to them.  So, I called EdFinancial back and told them what TU said and they said they'd look into it and it could take 7-10 business days.  *sigh*  Why is it so difficult for these two companies to get their information straight?  What a pain in the neck.

[Familywantsahouse]

This is interesting because my husband's loans were transferred to them two months ago and they are not reporting to TU yet either.

We are in the middle of the mortgage process and these loans are 5 of his 7 tradelines...so suffice it to say his TU score has taken a BIG hit with only 2 tradelines reporting.

If you go past the 7th of August they'll repull his credit prior to closing, so I need these loans reporting to keep his score where it needs to be...we already had to deal with them on an issue of them drawing payment from our checking account twice and it wasn't pretty...so I can only imagine how fun trying to fix this will be.