04-28-2012 03:57 PM
In 08/2011 I contacted Fed Loans regarding my student loans becuase i was told by my mother I had gotten mail at her home, when i contacted Fed Loans to start paying my student loans back I was informed that it had been sold to Nelnet. I never received any letter from either company letting me know it had been sold or it was time to start paying it back, I now have negative marks on my CR for both company's. I attempted a GW with Nelnet and they turned me down, is there any way of me getting this removed? Does the fact that i was not notified, did not get any bills etc in the mail help? I moved from Phoenix to Washington State and my letter was being sent to Phoenix.
Any advice would help.
05-03-2012 07:52 PM
My student loans with the Department of Education have transferred three times since September 2011 and I was not notified of any of them - I only knew because when I logged in to the account it said I had a zero balance then my credit report reflected closed accounts. Experian has not reported on my student loans since August 2011 except that it was closed in September - I have never received any mail or notifications. The Ombusdman was not able to help in this issue despite three tries. I just keep paying.