My Dept of Ed loan servicer was changed to Sallie Mae in July. I just got an alert from MYFICO saying that my loan was transferred or sold from SallieMae. I go to the SallieMae website and it says my loan has a new servicer and to click the link on the bottom of their page to view my loans held by another servicer. I click the link and the page won't load. The page says that it cannot connect to the server. I have been trying for a half hour and it's not working.
I called SallieMae and their automated system doesn't help. There's no record that I have any loans there now. It's like they just wiped me off their books once the servicer changed. I am concerned because my loan payment occurs automatically and the scheduled payment date is tomorrow. Now I have no clue how to make sure that my automatic loan payment is going to go through with my new loan servicer. I don't want to have a late payment on record.
I also called every loan servicer on the Dept. Of Ed.'s list of loan servicers for their loans. http://studentaid.ed.gov/repay-loans/understand/servicers#who-is-my-loan-servicer. None of them pulled up my information when I submitted my SSN#. This is freaking me out, and I'm so annoyed that my loan keeps jumping around. Why didn't' they send me a letter or something to let me know the loan was being transferred again.
What can I do to find out who is servicing my loan?
Thanks.
