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Hi guys-
I recently found out that the student loan company was trying to get a hold of me about my student loans that were in forbearance. They claimed that they emailed me and even sent me letters. However I never received any correspondence from them. I purchased a home a year ago and have been working hard on keeping my credit clean, no lates in the past 3 years or so. I'm very disturbed they told me that they have already reported me 60 days late. Well I'm back in forbearance now but do you think I'd have any success and getting these lates removed??? The girl on the phone had my correct mailing address but a non-working email address. So I gave her the new info. I remember changing my email address online myself a year ago so I'm not sure what happened. Please help!
Have you checked your credit reports to see if it is actually showing up? How long ago are they saying it was being reported 60 days late? How did you find out that they were trying to get ahold of you? What company was it? Private or federal student loan?
I ask these questions for a number of reasons. A forebearance is normally only good for 1 year, and based on your statement of updating your email address a year ago while in forebearance, then it would have been time for you to complete new paperwork to get another forebearance or start making payments. So, if they late is not considered the "fault" of the student loan company, then unfortunately, it will be a lot more difficult to get it removed as it is reporting accurately. And this is probably the answer that you may run into.
So, even with this said, I think your best option may be to call and talk with them to see if they can have it removed. Or maybe search this site to see if you can find a backdoor number or a good address to use for a Good Will letter. But with the letter, it is possible that it may be more effective if you were starting to make payments on the loan; maybe via an income based repayment plan or something that won't leave you strapped for cash. Good luck and hope you are able to get this all straightened out.