10-05-2012 03:40 PM - edited 10-05-2012 03:53 PM
This is my first time posting but I've been a lurker. Here's my story:
I had 2 Sallie Mae accounts report 90 & 120 days past due (May and June 2012). 3 Direct Loan (Dept of Edu) accounts report 90 days past due (June 2012). And 1 ECSI account reporting 30 days past due (August 2012).
As of yesterday ALL of the lates are removed and ALL of my accounts are current!!!
I have to tell you that this was not an easy task. I started writing letters and faxing them on 08/08/2012. After being denied several times from each agency (and a crap ton of research), I finally got to the right people who could help.
I contacted the office of consumer advocates at Sallie Mae and the Ombudsman at Dept of Edu. I only contacted the consumer advocate and ombudsman once I exhausted all resources with the customer service departments. I wanted the consumer advocate and ombudsman to see that I was diligently trying to make amends with my delinquent account status. I told the truth on why my accounts were past due and it only took a month and a half to get everything taken care of and updated. I'm ecstatic! I can finally move forward with building my first home!
Don't give up and NEVER take NO for an answer...EVERYTHING is negotiable!
10-05-2012 10:33 PM
Hi there, would you mind PM ing me the contact info you used thank you
10-07-2012 09:16 PM - last edited on 10-08-2012 10:55 AM by llecs
Can you PM me who you contacted. I contacted the Dept of Ed and Sallie Mae regarding showing being late on my credit report when my loans were being deferred. They said they couldn't change it and that I had to dispute it, yet that didn't help much. It would definitely help me knowing who else I can go to or what to do to clear out this mess, this is what is keeping my credit score low.
Edited to remove some HTML jibberish.
10-08-2012 01:01 PM
Ditto for me. Can you give me the Direct Loan Advocate please?
I have rehabbed my student loans after 9 months. I made my first payment to DOE this month. However, the loan has still not been transferred back to DOE and they are still reporting as negative. I need to elevate this.
10-08-2012 04:27 PM
Any chance you can get me the salliemae info, would really appreciate it! I have a few lates on sallieMae and have had no luck with them....congrats to you!
10-08-2012 06:14 PM
Can someone PLEASE send me the contact information? Sallie Mae is showing that I was suddenly 150+ days late in March, and then 60 days in April. (Makes no sense!) I have proof that I was making payments during that time and they continue to refuse my credit disputing. I am trying to buy a home my family really wants and needs, and this is standing in our way.
10-09-2012 07:10 PM
Called the Ombudsman today. They could not help me.
9th Payment Aug 10th
10th (1st payment to DOE) Oct 3
No change to T/Ls or account.
Called Direct Loans. I informed her that the DOE website says it can take UP TO 60 days to get loan back in house. CS person DID NOT confirm this. I told her that the website says this. She still did not acknowledge timeframe. I am to continue to make payments monthly until loan is taken over. It is possible that it will NEVER happen.
T/L cannot be cleaned up until loan is taken over. I offered to get private funding and pay it off. CS said T/L will say "paid in collections", not "paid as agreed , paid in full".
So the Ombudsman agreed with all of this. The only way the T/L gets cleaned up is when the loan gets taken over. So the only real solution is to stay the course and continue to pay them monthly. This makes no sense I know.. I then told them the system is broke and Obama needs to go. She didnt even crack a smile at that one.
Since it is the DOE there is no Judicial recourse either. So I could end up paying off the loan in 3 years and my T/L will say paid in collections. The DOE sux.
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.