Credit Card Center Advertiser Disclosure

Established Member
Posts: 24
Registered: ‎10-06-2012
0 Kudos

Sallie Mae - Interest Scam? Hidden ways to pay? WTH?

I have a consolidated loan with them (2). They are put together in a group. 1-001 ($16,0000) and 1-002 ($9990).  I want to make a $10,000 payment but only want it to go towards loan #002, hence eliminating it and saving myself some interest $$ in the process. 


So I sit down at my desktop CPU and go to the website. There is no way to do it. Trust me, I looked for literally hours. I have the option to make 1 payment that THEY will decide how to allocate. So I'm like WTH? 


Next step, I call them. Guy on the phone tells me the same thing, we can't only take payment for the 2nd loan, we have to allocate the payment between them both. I ask to speak with a manager, basically gets rude, tells me the same story. 


At this point, I've made no payment. 


About a week later, I had to check something from their site on my cell phone. Obviously, from my cell I was taken to the "mobile version" of the SM website. I get the # I need, but for craps and laughs I click on the payment link. Well..knock me over with a feather, on the mobile version of the site, YOU can split any payment how you wish between the seperate loans!!!!!

My Wallet: Amex BCP $19.5K | BOA Cash Rewards $15K | BOA Better Balance $10K | Cap One Venture $10K | Cap One QS $3K | Chase Freedom $4.5K | Barclay Rewards WMC $5K | Citi Simplicity $8.4K | Discover It! $2K | Huntington Voice $5K | PNC Cash Builder VS $17.5K | Total Rewards VS $12K | Sams Club $7.5K
Frequent Contributor
Posts: 445
Registered: ‎03-23-2013
0 Kudos

Re: Sallie Mae - Interest Scam? Hidden ways to pay? WTH?

No surprise to read your story. I heard similar complaints about Sallie Mae. They make things difficult for you. So glad I don't have loans with them. I'd be scared. 

Valued Contributor
Posts: 1,653
Registered: ‎06-09-2008
0 Kudos

Re: Sallie Mae - Interest Scam? Hidden ways to pay? WTH?

When I started repayment, I had multiple loans in my consolidation with Sallie Mae.  I was able to easily extra payments (any amount over the minimum currently due) through their website.  Given that you were able to find the option on the mobile site, I wonder if the issue was with the browser you were using on your computer?  Not that a company like Sallie Mae shouldn't have a better website, but maybe it only plays nicely with Internet Explorer, or certain versions of other browsers.  They wouldn't be the first company to have that problem.

Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.

† Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
‡ Credit cards for FICO Score ranges: The score ranges are guidelines based on internal myFICO analysis of actual applicant approvals, and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range. These ranges were not provided by any card issuer.

* For complete information, see the terms and conditions on the credit card issuer’s website. Once you click apply for this card, you will be directed to the issuer’s website where you may review the terms and conditions of the card before applying. While myFICO always strives to present the most accurate information, we show a summary to help you choose a product, not the full legal terms - and before applying you should understand the full terms of products as stated by the issuer itself.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.