Wrote CEO of CitiGroup

[Anonymous]

I recently wrote a letter to the CEO of citibank with regards to removing some of the lates on my student loan. I got a message back from his secretary that they would not be removing the lates and they are reporting accurate information.

This is a loan that has already been paid off around a year ago. Is there anyway I can just delete it from my credit report since its closed? I've had 7 years of good reporting history with them but 1 30 day late 1 60 day late and 90 day late report from just a year ago when I simply forgot.

How would I go about deleting this tradeline from my report? Any suggestions would be much appreciated!

[SCF]

Closed lines aren't just removed from your report.  Positive information will remain for about 10 years, and negative information is required to be removed after 7-7.5 years.  The only way to get accurate negative information removed is through goodwill (which you have tried, but can try again) or waiting it out.

[shoo]

Definitely send another GW.

[Anonymous]

Anyone have any luck with Citibank Student loans? I've tried to goodwill them again and again. I emailed the CEO wrote letters to their new york office, and I've also emailed their compliance head, and they wont remove the lates from over a year ago on a paid off loan.

Did anyone manage to wrangle a goodwill out of these people?