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Posts: 96
Registered: ‎04-14-2012

Re: dept edu 90 day late--Can I remove?

Anyone have any luck? I have called emailed, faxed and sent letters without any luck..
Posts: 85
Registered: ‎11-30-2011

Re: dept edu 90 day late--Can I remove?

I am in the same boat as you!  I have faxed on several occassions with no reponse.  Keep at it and don't give up!

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Posts: 97
Registered: ‎04-13-2012

Re: dept edu 90 day late--Can I remove?

dbslove wrote:
Anyone have any luck? I have called emailed, faxed and sent letters without any luck..

No, no luck.  I sent two letters and no response.  I was continually told it would be handled.  I was first told it would take 3-5 days to handle.  I called back and was then told it would take 10 business days to resolve.  I called back was was told it would take 30 days to resolve.


I finally requested to speak with a supervisor, and the CSR who I was speaking with became very rude and hung-up the telephone on me.


I then called the Ombudsman's Office to file a complaint.  The Ombudsman was useless.  The Ombudsman stated that my account had been sent to a supervisor for review and that they would get back to me within 2-3 days.  As of yet I have not heard from Dept of Ed/Direct Loan and it has been 3 weeks.


However, I did hear from the Ombudsman who stated that Direct Loan would NOT remove the lates even though I was never late.  Account has been in forbearance.


Thus, I have sent a letter to the Secretary of Education and a copy to the President telling them that Department of Education  is, IMO, in violation of federal law and requesting that the lates be removed.  No response as of yet.

Valued Member
Posts: 39
Registered: ‎05-08-2012

Re: dept edu 90 day late--Can I remove?

this is the exactly situation im in (except its 120 day late) Smiley Sad

Starting Score: 525
Current Score: 627
Goal Score: 800

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Established Member
Posts: 22
Registered: ‎12-12-2008

Re: dept edu 90 day late--Can I remove?

Anyone else have any luck with Dept of Ed? 


Or good contact information? Please pm.



Regular Contributor
Posts: 206
Registered: ‎12-20-2012

Re: dept edu 90 day late--Can I remove?

This is really interesting to me because from what I have always heard Dept of Ed is pretty on top of it as far as responding to people.


Does anyone know if there is a special department within Department of Ed that handles credit reporting? 

Starting Score: EXP 615 | TU 610 | EQ 635
Current Score: EXP 719 (lender pull 10/15) | TU 707 | EQ 700 (lender pull 10/25)
Goal Score: 740
New Visitor
Posts: 2
Registered: ‎08-17-2010

Re: dept edu 90 day late--Can I remove?

I'm in the same situation. I have a 60 day late from 2010.  I've written letters and spoke to several supervisors at US Department of Ed.  No one is willing to remove it. I was in the process of purchasing a home and that stubborn 60 day late was a deal breaker because we were trying to get a Federal loan. I was very hurt be cause we had a home under contract and my kids were excited about our new home. No one that I spoke to at US Dept. of Ed seemed to care. We plan to try again soon. 

Established Contributor
Posts: 1,011
Registered: ‎04-08-2012

Re: dept edu 90 day late--Can I remove?

What home loan were you trying to get that denied you for being late 2 years ago?
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Posts: 95
Registered: ‎06-14-2009

Re: dept edu 90 day late--Success!

Would you mind sending me the contact info of the person you spoke with?

New Contributor
Posts: 50
Registered: ‎08-06-2008

Re: dept edu 90 day late--Success!

Please PM me as well? I have one loan with a 30, 60, 90 from jul-sep 2012. That loan wasn't included in my consolidation, and it should've been. It was their mistake that it wasn't included because its the same as the rest of my loans. But I should have caught it and realized the error. I'm so very tired of credit problems, and would really appreciate help with this. Thanks.

Starting Score: 11.14.2012 TU-504 EQ-509 EX-524 (CC Denial Letter)
Current Score: EQ-673 TU-686 both 2/22/14
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