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New Visitor
Posts: 2
Registered: ‎02-07-2014
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how to find out my student loan balance

My student loans from 20 years ago are with West asset management.  I called them to obtain more information and though they gave me a balance they refused to send me any documentation that would show this balance.  I would like to pay it off but dont know if I can trust them or how to ensure it is done legitimately.

any advise would be very helpful

 

Super Contributor
Posts: 9,674
Registered: ‎01-28-2010
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Re: how to find out my student loan balance


loveluigi wrote:

My student loans from 20 years ago are with West asset management.  I called them to obtain more information and though they gave me a balance they refused to send me any documentation that would show this balance.  I would like to pay it off but dont know if I can trust them or how to ensure it is done legitimately.

any advise would be very helpful

 



Are these federal or private student loans?   Also is anything showing on your credit reports?

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
New Visitor
Posts: 2
Registered: ‎02-07-2014
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Re: how to find out my student loan balance

I am not sure of that however when I declared bankcrupcy a few years back, my student loans were not able to be 'written off' or eliminated.  also, my credit report is horrible because of these.

Regular Contributor
Posts: 213
Registered: ‎02-22-2013
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Re: how to find out my student loan balance

If they're federal loans, you should be able to find info about them here

 

http://www.nslds.ed.gov/nslds_SA/

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