cancel
Showing results for 
Search instead for 
Did you mean: 

sallie mae ruining reports w/wrong 120 day lates- how to fix?

tag
creditreformer
Frequent Contributor

sallie mae ruining reports w/wrong 120 day lates- how to fix?

Basically sallie mae reports like this…

“OK” for 6 mos. in a row
“120 day late” for the next 6-12 mos….NO 30, 60, 90, then 120 day late…just straight to 120 day late (acct was NEVER late)

Obviously, it’s not mathematically possible to be OK for 6 months then boom, 120 days late for the next 12 mos., but I’ve not had much (I’ve had some) success disputing this. Has anyone successfully disputed this? If so, how?
Message 1 of 13
12 REPLIES 12
llecs
Moderator Emeritus

Re: sallie mae ruining reports w/wrong 120 day lates- how to fix?

It isn't uncommon for a TL to mis-report, in your favor (assuming you were 120 days late). I had a CapOne that reported 30 days in April, OK in May and 90 days in June. They should have marked my TL 60 days late in May but never did.

 

Since you were not late, could you demonstrate or show that? If so, you could probably get those lates removed.

Message 2 of 13
Anonymous
Not applicable

Re: sallie mae ruining reports w/wrong 120 day lates- how to fix?

WOW - Same problem here. I have 5 loans that report the same way through Sallie Mae. This is what bothers me the most.

 

1. My single payment was always in some sort of deferment. ALWAYS! In-school or hardship.

2. My employer made a $4,000 tuition reimbursement on my behalf. The payment was supposed to pay off one entire loan. Instead they spread the payment out over a long period of time. And then the account was to go into deferment again. Notification to fill out the deferment request never received.

3. And when paper work was filled out the deferments were to be retro active.

4. AGAIN I only ever got one statement for all the loans. If I ever made any payments it was with one check. There for it should only be reported one time. I understand there are multiple loans. But it is only one account one payment.If it isn't bad enough that they report 120 days late when it wasn't, but all 5 loans are listed separate and with different 120 lates some have two 120 days and some have four. Some have a 90 day then three 120, but they are reported in the same year and months

 

As far as Sallie Mae is concerned, I am only one account and that is why they send me only one statement, and request one payment for all loans. If I am wrong about the deferments, which I truly believe I am not, the very least Sallie Mae could do is to straighten out the 30, 60, 90, 120 day lates and only report it once, not 5 times, INCORRECTLY

 

This is dual reporting and illegal.

Message 3 of 13
laz98
Senior Contributor

Re: sallie mae ruining reports w/wrong 120 day lates- how to fix?

 


@Anonymous wrote:

WOW - Same problem here. I have 5 loans that report the same way through Sallie Mae. This is what bothers me the most.

 

1. My single payment was always in some sort of deferment. ALWAYS! In-school or hardship.

2. My employer made a $4,000 tuition reimbursement on my behalf. The payment was supposed to pay off one entire loan. Instead they spread the payment out over a long period of time. And then the account was to go into deferment again. Notification to fill out the deferment request never received.

3. And when paper work was filled out the deferments were to be retro active.

4. AGAIN I only ever got one statement for all the loans. If I ever made any payments it was with one check. There for it should only be reported one time. I understand there are multiple loans. But it is only one account one payment.If it isn't bad enough that they report 120 days late when it wasn't, but all 5 loans are listed separate and with different 120 lates some have two 120 days and some have four. Some have a 90 day then three 120, but they are reported in the same year and months

 

As far as Sallie Mae is concerned, I am only one account and that is why they send me only one statement, and request one payment for all loans. If I am wrong about the deferments, which I truly believe I am not, the very least Sallie Mae could do is to straighten out the 30, 60, 90, 120 day lates and only report it once, not 5 times, INCORRECTLY

 

This is dual reporting and illegal.


 

lots of student loan accounts report this way.  it's one account, as in it belongs to just you.  but it's multiple loans.  it's not dual reporting.

 

i also wanted to tell you that, in regards to the payment that should have paid off an entire loan, unless you specifically tell them (like write it in blood on your check) that you want it to apply to one specific loan, they will apply it however they see fit, usually as "future" payments to increase the amount of interest you have to pay.

Message 4 of 13
Jazzzy
Valued Contributor

Re: sallie mae ruining reports w/wrong 120 day lates- how to fix?


@Anonymous wrote:

WOW - Same problem here. I have 5 loans that report the same way through Sallie Mae. This is what bothers me the most.

 

1. My single payment was always in some sort of deferment. ALWAYS! In-school or hardship.

2. My employer made a $4,000 tuition reimbursement on my behalf. The payment was supposed to pay off one entire loan. Instead they spread the payment out over a long period of time. And then the account was to go into deferment again. Notification to fill out the deferment request never received.

3. And when paper work was filled out the deferments were to be retro active.

4. AGAIN I only ever got one statement for all the loans. If I ever made any payments it was with one check. There for it should only be reported one time. I understand there are multiple loans. But it is only one account one payment.If it isn't bad enough that they report 120 days late when it wasn't, but all 5 loans are listed separate and with different 120 lates some have two 120 days and some have four. Some have a 90 day then three 120, but they are reported in the same year and months

 

As far as Sallie Mae is concerned, I am only one account and that is why they send me only one statement, and request one payment for all loans. If I am wrong about the deferments, which I truly believe I am not, the very least Sallie Mae could do is to straighten out the 30, 60, 90, 120 day lates and only report it once, not 5 times, INCORRECTLY

 

This is dual reporting and illegal.


They may or may not contact you to fill out a deferment request...but that is your responsibility. They are not responsible to see that you get your loans deferred...you are.

 

Also, I agree with laz...this is not dual reporting. They are reporting each loan separately, as they should.

Message 5 of 13
Anonymous
Not applicable

Re: sallie mae ruining reports w/wrong 120 day lates- how to fix?

I understand that there are multiple loans. But as far as Sallie Mae is concerned I have one account number that identifies me. And they are only allowed to report that account. If they want to report all the loans seperate, then they MUST "BILL" me for each loan, and Identify me by each loan. And i will make a payment for each loan.

 

What if I wanted to pay only one loan at a time. Spread my payments out over the course of the month. I can't because I have ONE account with sallie mae, and make one payment. There for they can only REPORT ONE TIME.

 

If you look up your account online you have one account number that identifies you to sallie mae and the loans that sallie mae services. This is the only account they can legally report. In my case it is dual reporting 5 times over.

 

Further more. Since they chose to bill me in such a manner, they have in essence consolidated the loans. Which proves that it is one account, one payment one report good bad or what ever.

 

I will notify all the credit reporting agencies, Sallie Mae, and the Attorney General, their practices are illegal and harmful. I will keep you posted.

Message 6 of 13
mystro9876
Regular Contributor

Re: sallie mae ruining reports w/wrong 120 day lates- how to fix?

Get anywhere with this??

 

i also feel this is VERY misleading.  How can they report 5 different loans when you have one account? That's what they are doing with me.  They bill be one amount due, only one balance, only one accrued interest amount.  i had to go through six links within my online account to see each loan!

 

 

 

for my Direct loans, they only report one account, even though I have multiple loans under said account.

 

 

This reiterates, they are the worst!  They definitely do this for a reason, which somehow  benefits them, which is all they care about.

Message 7 of 13
laz98
Senior Contributor

Re: sallie mae ruining reports w/wrong 120 day lates- how to fix?

 


@mystro9876 wrote:

Get anywhere with this??

 

i also feel this is VERY misleading.  How can they report 5 different loans when you have one account? That's what they are doing with me.  They bill be one amount due, only one balance, only one accrued interest amount.  i had to go through six links within my online account to see each loan!

 

for my Direct loans, they only report one account, even though I have multiple loans under said account.


they do this for everyone, mine included.  they do it because it's easier for you to make the one payment, instead of making 5 or 6 or whatever.

 

Message 8 of 13
Anonymous
Not applicable

Re: sallie MAE ruining reports w/wrong 120 day latest- how to fix?

I spent years preparing to go to college when all of my kids were in school. I finally made it at age 39, I loved it, I got sick the first day of my second semester, I had to take off until I went through treatments. I contacted The school and than Sallies Mae. I sent in all of my Doctor reports and thought everything was fine, I was contacted by sallie Mae, and I was told to fill out the forbearance forms to keep my loan from going into default as I was being treated for my illness. I did, I pulled up my CR and on it was four accounts in collections. Three of them were my student loan. All three saying that I had went into default in the same month and year, The year that I was in school. It has been the hardest thing to deal with. I was desperate;y trying to restore my credit from Identity theft. I believe they sensed that. I begged and pleaded to fix the mistake. I thought for sure I would be able to fix this. I have proved over and over again, It is impossible to be in default with the same loan, with three company's for the same amount and the same year. When I did not even know , or ever had any contact at all with two of the company's.  I was going crazy with frustrations, the CRA angency's wouldn't remove it, the Company's just milked me ,  I received a call on a Sunday , and went to a quick collect to send 100.00 to "Pioneer Credit" If not they were going to change from collections to a charge off. I was sitting with my brother as he was dying within days. And my phone would not stop ringing. After he died I contacted Sallie Mae Co. They would not talk to me because the account had been given to USA, USA wouldn't talk to me because they sold my account to Pioneer Credit. Pioneer Credit drove me crazy, everyday. I could call and get through anytime I called, Until I started calling the CRA and the other Company's trying to find out where all of the  money I had been paying them was. After the Sunday 100.00 payment. I was never able to speak to them again, I was laughed at everytime I called, I then had to deal with USA. I thought they were the my only hope. They said they would "allow me to pay them for 9 months" if I did not miss any payments for nine months they would have put my account back in good standing. I had been on the phone so much that suddenly. Pioneer credit was nowhere to be found on my report, or phone. Now I had to start over again, plus interest. The loan was 2625.00 , Now I have paid Sallie Mae. Three payments of $50,, while in forbearance, Pioneer Credit $350.00, that is $500.00. Now USA is going to allow me to make payments for nine months, Though the will not report to the CRA that I am making any payments at all until after the nine months over, Nine months is a long time, when you are monitoring your credit, and being screwed. This is my only options. They explained this to me like this. By paying us for nine months , you are proving to us that you will make your payments. Than Sallie Mae will take you back as their account because you have gained back their trust, after defaulting on the all, That angered me repeatedly, because I knew I had never missed a payment. I signed the forms to have the money taken from my account monthly, they ask for $50.00 and I said make it $100.00. Wanted ride of this loan, that now was $3100.00 , USA was getting $500.00 for allowing me to practice making a payment for nine months, Okay, now, I have made 9 $100.00 making a total of  $1450.00, My loan was 2625.00. I am so excited that I am going to get this collection off now, and almost have them paid off. I received a letter from USA that Sallie Mae would be contacting me so they can take over my payments, and my account balance is 2875.00. ,,,,,,,,,,,,,,,,I called crying and screaming what is happening, This women just laughed at me. I ask her how she sleeps at night, She said" I SLEEP JUST FINE YOUR . YOUR SENDING MY DAUGHTER TO COLLEGE. I have been paying sallie Mae now I owe 640.00 and they are still showing that I was in collection and am now current. I give up. They are the rudest people I have ever delete with. I have print tour of my reports showing all three company's, and receipt, it doesn't matter they do , what they want,

Message 9 of 13
Anonymous
Not applicable

Re: Sallie MAE ruining reports w/wrong 120 day identifies- how to fix?


@laz98 wrote:

 


@mystro9876 wrote:

Get anywhere with this??

 

i also feel this is VERY misleading.  How can they report 5 different loans when you have one account? That's what they are doing with me.  They bill be one amount due, only one balance, only one accrued interest amount.  i had to go through six links within my online account to see each loan!

 

for my Direct loans, they only report one account, even though I have multiple loans under said account.


they do this for everyone, mine included.  they do it because it's easier for you to make the one payment, instead of making 5 or 6 or whatever.

 


 

It does not make it easier for me, it makes it convenient for them.If I write one check or 5 checks it doesn't matter to me. Besides I actual make my payments on line.

 

And I will say it again.

 

I only have one account number that Sallie MAE identifies me with. And under that one account there are five loans. It is like a credit card If i make 5 different transactions, each transaction has a transaction number. BUT I only have one account with the credit card company. This is the same thing. Only Sallie Mae wants its cake and eat too. It is a dual standard, and dual reporting.

 

If you send in more than the minimum payment they spread the extra amount over the total balance due, not just one loan. They treat as one account, it must be reported as one account.

Message 10 of 13
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.