03-05-2013 06:20 AM
03-05-2013 06:37 AM
It sounds like you didn't pay your Macy's bill before the statement came out. Therefore the account reported with a high balance and you lost points for utilization.
03-05-2013 11:32 AM
03-05-2013 09:39 PM
You can see some significant changes due to util changes.