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I have a Citi CC. Balance is $4600. CL is $16,000.00
It is currently reporting as Balance $4600. CL is $0. It is KILLING my usage. Spoke to Citi CSR they say I need to dispute with CRAs because of the payment arrangement on the account they will not report a CL. How to fix? I've never disputed with CRAs so I don't know what the process is, I can certainly research it, but I want to make sure I'm taking it to the right people.
Thanks!
It's a Citi AAdvantage Master Card. The CSR says this accounts should be reporting as CLOSED with a balance (I know, no good) -- but right now it's reporting as OPEN CL $0 Balance $4600 and derogatory even though there are no reported lates. The notes indicate "client under payment arrangement"
Will a dispute with CRAs make them report a CL? I read somewhere else here that this type of Citi product doesn't report a CL.
The thing is, I've lowered the balance on this account from $17000 to only $4600, I'm scheduled to pay it off by Sept and there is not a real effect on CRs or score because they refuse to report a CL. So even though I've crawled up on score a tiny bit because the number is not so horrible anymore...the fact is it could be better if they reported all the info.
This discussion is open in two places. You might want to combine them.