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Experian. Credit card lost or stolen

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_qwerty_
Established Member

Experian. Credit card lost or stolen

About 2 weeks ago I’ve got a call from HSBC bank. I have an account with them with 1400 credit limit which I haven’t used for a while (about 2 years). I guess, the only reason why whey didn’t close my account is because I’m paying $68 once a year in account fees. The call was from fraud department – they told me their usual stuff – to “protect” me they decided to cancel my card and issue a new one. (the actual verbiage was “close an account and open a new one” – which scares me a bit)

 

But essentially my experian report (other two CRA’s don’t have this information …or don’t have it yet) looks like this

 

Hsbc Bank  XXXXXXXXXXXX 6/2006 $0 Credit card lost or stolen

Hsbc  Bank XXXXXXXXXXXX 6/2006 $0 This account is in good standing

 

This is the same account. And total number of my accounts for Experian went from 14 to 15.

I’m wondering what kind of a score impact I should expect from this transformation. Should I contact Experian and try to fix it. Or maybe this particular mistake is actually good for my score (total available credit increased by $1400 which is small but still counts, I guess).

 

Two years ago I lost my wallet with all my cards. At that time I didn’t follow changes on my report so closelySmiley Happy But right now there is no records of any lost or stolen cards. Maybe it just a matter of time (a month or so) and “credit lost or stolen record” will go away. Anybody ever lost their cards?Smiley Happy How did it affect your FICO score? Does anybody know for how long the “lost or stolen” record stays on the report?

 

Thank you!

Message 1 of 7
6 REPLIES 6
smallfry
Senior Contributor

Re: Experian. Credit card lost or stolen

It won't hurt your score and it is not counted in available credit since it is a closed account. It should actually drop off the reports soon. I have a lost/stolen card listed on my reports. The card was opened May 2007. It is scheduled to be dropped May 2010. Do you see a notation like that on your report? My card was closed October 2007.
Message 2 of 7
haulingthescoreup
Moderator Emerita

Re: Experian. Credit card lost or stolen

But it might hurt your score if the card is newish --younger than your AAoA! (average age of accounts). If so, it can be dropping your average age.

If this is happening, call HSBC and demand that they code it properly. Quite obviously, the card was neither lost nor stolen. It should simply be a reissue.

Someone stole my AmEx info and used it for some brisk online shopping. AmEx gave me a new card, and there is only one TL on my records.

With one of my big negatives being too many new accounts, the last thing that I needed was another new account that didn't even really exist.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 3 of 7
smallfry
Senior Contributor

Re: Experian. Credit card lost or stolen


@haulingthescoreup wrote:
But it might hurt your score if the card is newish --younger than your AAoA! (average age of accounts). If so, it can be dropping your average age.

If this is happening, call HSBC and demand that they code it properly. Quite obviously, the card was neither lost nor stolen. It should simply be a reissue.

Someone stole my AmEx info and used it for some brisk online shopping. AmEx gave me a new card, and there is only one TL on my records.

With one of my big negatives being too many new accounts, the last thing that I needed was another new account that didn't even really exist.

EX and EQ are picking up my lost/stolen actually cloned card and it is hurting my AAofA. TU only shows 1 tradeline which is correct. I am afraid to dispute with EQ and EX for fear of the possible consequences. 

Message Edited by smallfry on 02-11-2009 11:44 PM
Message 4 of 7
_qwerty_
Established Member

Re: Experian. Credit card lost or stolen

I thought dispute  procedure in this particular case is more or less straitforward especially if you are  a member of myfico. But It's not the first time when I hear that dispute can become a nightmare. Should I push HBSC first and than as a last resort file a dispute? Basically it is the same account - it is so obvious that there is nothing to argue about. But maybe I'm missing the point.

 

PS

What is exactly TL stand for? Thanks for explaining what is AAoA meansSmiley Happy

Message 5 of 7
Junejer
Moderator Emeritus

Re: Experian. Credit card lost or stolen

A dispute with the CRAs is never straightforward. That is an oxymoron. Push HSBC first, before disputing. Your accounts can wind up getting deleted, thus rendering it difficult at best to get them back reporting properly.






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Message 6 of 7
haulingthescoreup
Moderator Emerita

Re: Experian. Credit card lost or stolen


_qwerty_ wrote:

...PS

What is exactly TL stand for? Thanks for explaining what is AAoA meansSmiley Happy



TL = tradeline. Any type of extended credit. So CC's, mortgages, auto loans, personal loans, lines of credit, HELOC's, all the goodies.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 7 of 7
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