08-04-2007 09:17 PM
I hope this info helps some others! Good luck!
08-05-2007 02:04 PM
I had been a CITGO customer since the early 1990’s and during that time, I enjoyed the experience. Currently, I am writing to see if you would be willing to make a "goodwill" adjustment to your reporting to the three credit agencies.
According to my credit report, I have two (2) 30-day late payments on the above referenced account which are dated 7/2004 and 4/2006.
These late payments were due to oversight and I do apologize. I don’t say this to justify why the payments were late, but rather to show that this is not a good indicator of my credit worthiness.
Outside of these incidents I had a pretty decent payment history during the 15+ years I was an account holder with CITGO.
It is my sincere hope that CITGO is willing to work with me on erasing this mark from my credit reports.
Although I no longer maintain a CITGO card, I do continue to frequent your stores. In closing, I thank you in advance for your consideration and look forward to hearing from you on this matter.
CITI / SHELL
To Whom It May Concern:
We have been Shell customers since 2001 and during that time, we have enjoyed our experience.
Currently, we are writing to see if you would be willing to make a "goodwill" adjustment to your reporting to the three credit agencies.
According to our credit reports, we have two (2) 30-day late payments on the above referenced account which are dated 6/2004 and 10/2004.
Before and since then, we have had an excellent payment history with Shell and would like to request the removal of these negative payments from our respective credit reports.
At the time of the late payments, business was slow for us and we are self-employed. We say this not to justify why the payments were late, but rather to show that the late payments are not a good indicator of our intentions nor of our credit worthiness. We hope that Shell is willing to work with us on erasing this mark from our credit reports.
We have been very happy customers in the past and hope to continue a long relationship with Shell. With today’s credit industry so competitive, we know how important it is to maintain good relationships with customers. Shell offers excellent service, clean stores, and great gasoline which is why we highly recommend it to our friends and family.
In closing, we hope that you will deeply consider our request and prove once again, why Shell is the gasoline company we have stuck with for over 6 years. Looking forward to your reply.
The others I simply called on the phone. If you do send a letter, it is probably a good idea to follow-up with a phone call. It couldn't hurt!
08-28-2007 12:29 PM
08-28-2007 10:06 PM
08-30-2007 04:03 PM
09-09-2007 11:59 AM
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