Your experience is better than mine! I wrote a lengthy GW letter to BOA requesting removal of a single late that occured over two years ago, with no lates whatsoever since then on any accounts. I went into great detail explaining my divorce at the time, and that I moved, and did not get the bill, etc. All the right sob stories. They responded by saying that they were legally prohibited from removing a late than was not erroneously reported, and thus would not consider the circumstances. We all know that this is BS, but that is the "legal" dismissal I was given by BOA! Needless to say, BOA has lost my continued business!
Message Edited by RobertEG on
02-26-2008 01:48 PM