They are seriously twisting the law.
Did they advise her of this beforehand? No? Didn't think so.
Did she apply for any type of credit clearance that would then allow her to write checks? Guessing no.
Did they ask for her SSN? Highly doubt it, but did they?
That really stinks. Print up copies of the CBRs for your records. Send them a non-authorized inquiry letter and keep in mind this is 2 incidents at 1k each. I would ask for half that to settle if they want to avoid going to court. You don't have to ask for a settlement... but wow this would surely be an instance where I would.
You can dispute this with TU as well but I'd be concerned it might stir up a fraud alert. I would handle the letter to Neiman Marcus first.
Please complain to the AG, FTC, and BBB.
EQ 787 EX 781 TU 737 11/17/07
*** I am not an attorney. If I was, I might not clip coupons. If you want legal advice, consult an attorney. If you want my personal opinion, feel free to consider my posts***