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OC has no info on account. contact CA!!!

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OC has no info on account. contact CA!!!

Ok this morning I called Mid Atlantic Emergency Medical regarding a bill they say is mine. This bill is from a hospitalization in Dec 2003, where I was 100 percent covered by financial aide. Problem is the doctor fees aren't included in the coverage (which i found out recently). The CSR told me they have no info on the account number that i gave and to contact the CA. I disputed this account recently and it came back verified. I then sent a DV letter out and no response yet. It's been 29 days. My question is "who are the CRAs verifying this info with?" If oc has no info then how do they verify?
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