Reply
New Contributor
FICOnater2007
Posts: 56
Registered: ‎07-05-2007
0

TU Phone Disputes - Pros and Cons

This morning I called TU to dispute a few items on mine and my wife's CR's.  In general I feel TU is probably one of the easiest to dispute with.  Here is my list of TU's pros and cons:
 
PROS:
1) Easy to navigate phone system (only 1-2 steps to get an agent).
2) Quick response - got an agent within 3 minutes or less each time.
3) The agents are generally pretty friendly.
 
CONS:
1) Agents sometimes speak to quickly or not understandable (call center is in India...).
2) The agents are quick to "pigeon-hole" your dispute into a certain (sometimes innaccurate) category; when another category would be more suitable.
 
So far, my experience with them has been favorable with the exception of one item which they investigated under an inaccurate category and I had to dispute it again.
 
Their website dispute process, by the way, is also not bad.
 
FICOnater2007
New Visitor
bufbills
Posts: 1
Registered: ‎07-05-2007
0

Re: TU Phone Disputes - Pros and Cons

tu seems to be easy to dispute over the phone. i have had 100% sucsess.5 baddies removed.

myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.

>> About myFICO
FICO Score - The Score that matters
Click to Verify - This site chose VeriSign SSL for secure e-commerce and confidential communications.
Fair Isaac Corporation is a BBB Accredited Financial Service in San Rafael, CA
FOLLOW US Social Media Facebook Twitter Pinterest Google+
}