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myFICO alert-balance increase on EQ - inactive account (false alert???)

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Anonymous
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myFICO alert-balance increase on EQ - inactive account (false alert???)

It just prompted me that one of my Amex accounts, not used since June 2015, just increased from $0 to $743.  Catch is that card is, a) cancelled, and b) I am logged in directly to Amex now and it shows a $0 balance.

 

Any ideas why I got this alert?

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1 REPLY 1
NRB525
Super Contributor

Re: myFICO alert-balance increase on EQ - inactive account (false alert???)

I got 5 EQ alerts today (It's US Bank CC Reporting day) and every one of them tells me in the headline the correct balance change, but each only has the old balance, then --> and blank space where the new balance should be. Probably some communications issue with the files from EQ to myFICO.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
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