Established Contributor
Posts: 565
Registered: ‎08-30-2007
Re: Car payoff

samy2576 wrote:

I decided to call the number on their customer service page. I told them I was trying to buy a house and needed to show my new, lower, DTI ratio.

He said no problem, they would inform the cb's and hopefully they would respond and update within 48 hours. He also offered to send me an official payoff letter to show my lender and that it should be here in 3 days! Very helpful!

That's awesome.  Great customer service for sure. Congrats and good luck.

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