That's a great quote at the bottom of your post. Honest as hell. I have to start a company-mandated training program at work, and though I'm not new with my employer I'm in a new position which to say it nicely is stretching my capabilities into a new shape...made me think of coaching and counseling as we call it and my challenge to get people to take personal responsibility for the actions that brought them into my office, instead of sitting and talking about "Why doesn't so and so get in trouble? Why am I being picked on/singled out/etc."

Because I caught YOU in the act, is my answer.

Sorry everyone to be off-subject. Still loving my RAV.