If the account was CO before the BK, then they are reporting correctly.  You can ask them to report it as included in BK, they have no obligation to do so though. 

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Starting Score: TU? EQ 585 EX? (12/06) (CH 7 bk 11/04)
Current Score: (5/12) TU 699 (myFICO) TU 709 (WalMart) EQ 690 EX 686 (CC denial 7/11)
Goal Score: 720 Across the Board by Mid 2012
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