Established Member
Posts: 29
Registered: ‎06-01-2008
Re: Macy's & inactive account, yet open, Please note below

UpUpUp wrote:
I would not call again. Don't need to stir the pot or get in touch with a CSR that may be able to really close the account. It may just be in an inactive state and sometimes using the card will wake things up even if the CSR does say it's closed.

I don't think calling again is going to get the account closed. If they were going to take action, I think they would have the first time you called. My point is sometimes the answers you get depend on the CSR you happen to speak with. Also a supervisor usually has a little more power with performing requests the average CSR may not be able to do.

But I do agree with UpUpUp that going to the store, ready to buy may be your best option.