Re: Chase Policy: If you don't like us, leave
10-07-2008 06:35 PM
Did anyone hear about when Sprint all those letters to a bunch of customers saying they were closing their accounts? Basically it was the same thing. If a customer kept calling in a bunch of times and still weren't happy, Sprint decided that since they couldn't make them happy, then they were better off somewhere else.
I sincerely hated when Sprint came in and took over Nextel. But hey, I got a nice severance package out of it.
JAN'09 FAKOs TU 686 | EX 705 | EQ 664
EQ FICO: FEB '08 646 | APR '08 678 | SEP '08 679