Contributor
elsijfdl
Posts: 76
Registered: ‎08-07-2008
Chase Policy: If you don't like us, leave

Just wondering if anyone had seen this:

 

 http://www.timeforblogging.com/2007/04/19/boycott-chase-bank-and-learn-what-not-to-do-in-customer-service/

 

This is an example of why I refuse to open any accounts with Chase (CC, Savings, Checking, Loan).

 

I have experienced them behaving similarly in the past (not on my own accounts).

Frequent Contributor
cadavis0609
Posts: 435
Registered: ‎06-17-2007
Re: Chase Policy: If you don't like us, leave
Thats ridiculous
Sept 07 EQ 419

April 2012 EQ- 669 EXP- 680 TU-700= Proud New Homeowner!
Established Contributor
cartercorp
Posts: 851
Registered: ‎07-01-2008
Re: Chase Policy: If you don't like us, leave
WOW sounds more like HSBC to me.
Established Contributor
FaircreditguyFL
Posts: 665
Registered: ‎03-31-2007
Re: Chase Policy: If you don't like us, leave
I have NEVER experienced this out of Chase.
Established Contributor
cartercorp
Posts: 851
Registered: ‎07-01-2008
Re: Chase Policy: If you don't like us, leave

FaircreditguyFL wrote:
I have NEVER experienced this out of Chase.

 

Me neither BUT theres a first for everything. I have 2 cc with chase and so far (there awesome).

And once chase makes it out here to so cal i will close my wells fargo check/sav acct and open with chase.

Super Contributor
MidnightVoice
Posts: 8,158
Registered: ‎03-25-2007
Re: Chase Policy: If you don't like us, leave
I have had good luck with a Chase CC - YMMV
The slide from grace is really more like gliding
And I've found the trick is not to stop the sliding
But to find a graceful way of staying slid
Established Contributor
Shnapple
Posts: 837
Registered: ‎02-27-2008
Re: Chase Policy: If you don't like us, leave

Did anyone hear about when Sprint all those letters to a bunch of customers saying they were closing their accounts? Basically it was the same thing. If a customer kept calling in a bunch of times and still weren't happy, Sprint decided that since they couldn't make them happy, then they were better off somewhere else.

 

 

I sincerely hated when Sprint came in and took over Nextel. But hey, I got a nice severance package out of it.

FEB '08 FAKOs: TU 628 | EX 650 | EQ 584
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Established Member
Givemesomecredit
Posts: 29
Registered: ‎06-01-2008
Re: Chase Policy: If you don't like us, leave

elsijfdl wrote:

Just wondering if anyone had seen this:

http://www.timeforblogging.com/2007/04/19/boycott-chase-bank-and-learn-what-not-to-do-in-customer-service/

This is an example of why I refuse to open any accounts with Chase (CC, Savings, Checking, Loan).

I have experienced them behaving similarly in the past (not on my own accounts).




Maybe things have changed since this complaint happened over a year ago. Chase has treated me well lately.
Senior Contributor
FretlessMayhem
Posts: 3,279
Registered: ‎08-03-2007
Re: Chase Policy: If you don't like us, leave

MidnightVoice wrote:
I have had good luck with a Chase CC - YMMV

I have also found Chase to be nothing but helpful on the phone with them. 

Here we go again...
Community Leader
Senior Contributor
laz98
Posts: 4,291
Registered: ‎09-06-2008
Re: Chase Policy: If you don't like us, leave

what an astounding surprise!  i hope i never experience anything like this!

 

(i've been banking with chase since 2005)

Latest scores: Walmart TU: 766. MyFICO TU: ---. DCU EQ: 741. PSECU EX: 756.