Moderator Emeritus
psychic
Posts: 1,518
Registered: ‎04-20-2007
Re: CITI Automatic CLI?


stlcards wrote:
Thanks!  Yeah I cant handle pushing products down peoples throats that they have no interest in.  To  keep pushing until someone hangs up on you just seems like bad customer service to me. 


"Pushing products down people's throats" is one thing I dislike about calling most credit card companies' customer service departments.  I remember calling Citibank this past year, and the rep was relentless about trying to sell me a credit monitoring service.  She didn't want to back down.  I didn't hang up on her, but some not terribly polite slang words were running through my mind. 
EQ 814 / TU 815 / EX 842