Senior Contributor
Posts: 3,626
Registered: ‎10-13-2009
Re: Signing your card

rbbyrbsn wrote:
measter card  has an online form to report merchant violations most of my cards a visa , so i have to do it the hard way


You can also call their toll-free number to complain.  MasterCard will accept phone reports, but Visa will attempt to convince you to report the merchant via your own card-issuing bank.  If you tel them that is not possible, they will ultimately take your report.  I have gone back to the offending merchant(s) a day or two later and found they had been re-educated.


This not only works for ID issues and minimum / maximum purchase requirements, but also for failure to perform manual approvals when their POS machines are out of service.