Established Member
SteveNSC
Posts: 13
Registered: ‎07-27-2011
Citibank Credit Card Online Access

‎12-15-2011 03:34 PM

I applied for a Citi Diamond Preferred Card today and during the application process was asked to setup online access.  After calling per the instructions, I was approved for the card.  Does anyone know if you can access the online information prior to receiving the card?  At this point, it simply says ERROR when I try to long on with the creditials I setup during the application process.

 

Thanks.

Starting Score: Fico TU 696, Fico EQ 632, Plus EX 720 7/12/11
Current Score: Fico TU 762, Fico EQ 727, Plus EX 780
Goal Score: 780

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New Contributor
Nightfallx
Posts: 128
Registered: ‎04-25-2011
Re: Citibank Credit Card Online Access

‎12-15-2011 03:36 PM

when i was approved for citi it didn't ask me to setup anything, i thought only amex did that.

in my wallet:
Amex Zync : NPSL (main card always pif)
Discover More: 1,500.00$ (no balance)
Chase Sapphire : 5000.00$ (no balance)
Citi Thank You Card backed by Amex 5,500$ (no balance)
Best Buy Store Card : 1,300$ (I'm a nerd so used a lot)
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Frequent Contributor
KIPPIE12
Posts: 356
Registered: ‎05-09-2009
Re: Citibank Credit Card Online Access

‎12-15-2011 03:58 PM

Discover will ask you to set up your account online, but this is a first i've heard of from Citi. 

Current Score: EQ: 802 TU: 814, EX: 833 (Plus)
Goal Scores: 760 Across all 3-Finally


Citi TY Premier 25k| Discover 10.6k|BOA 12.5k|Barclays Visa 15k|Barclays Amex 15k| CapOne 10.4k| Chase Freedom 9.3k|Citi Dividend 5.5k|FNBO 15.5k|CSP 12.1K|Citi TY Pref 10.5k|Sams Discover 5.5k| Macys 2.5k

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Established Contributor
ChesterPDexter
Posts: 607
Registered: ‎06-18-2007
Re: Citibank Credit Card Online Access

‎12-15-2011 04:01 PM

I am having the same problem.  I was approved yesterday and did everything I was supposed to so.  I think I'll wait until the card arrives and then call them.  But if anyone has any information on this, I'd appreciate it.

_________________________________________________________
Too many accounts; too many debts; lots of open credit, and lots of utilized credit. Scores somewhere in the 600s - I have no earthly idea exactly what number, but not 700 like it was, briefly.
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Established Contributor
ChesterPDexter
Posts: 607
Registered: ‎06-18-2007
Re: Citibank Credit Card Online Access

‎12-15-2011 05:27 PM

Hey Steve,

Apparently they dealt with whatever caused the error message.  Just now I got past the login screen, and it showed me the last four digits of my new account, but I need the security code from the card in order to login.  So I'll just have to wait for the card to arrive.  The good news is that they said 4-7 days, which is pretty quick.

_________________________________________________________
Too many accounts; too many debts; lots of open credit, and lots of utilized credit. Scores somewhere in the 600s - I have no earthly idea exactly what number, but not 700 like it was, briefly.
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Established Member
SteveNSC
Posts: 13
Registered: ‎07-27-2011
Re: Citibank Credit Card Online Access

‎12-15-2011 05:55 PM

Thanks for the update.  Yes I called and they said I would need the card in hand to complete the registration.  They also said I should have the card in 7 calendar days or less from the date of approval and to let them know if I didn't.  I thought that was really fast too!

Starting Score: Fico TU 696, Fico EQ 632, Plus EX 720 7/12/11
Current Score: Fico TU 762, Fico EQ 727, Plus EX 780
Goal Score: 780

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Established Contributor
jefftca925
Posts: 612
Registered: ‎08-14-2008
Re: Citibank Credit Card Online Access

‎12-15-2011 11:36 PM

Full use of the website for ANY Citi card requires verification of the receipt of the card itself.  When I got my 2nd Citi card last year it didn't show up on my online profile until after I received the physical card and added it.  BofA and Chase will add new cards to a profile shortly after approval and without receipt of the card.

...so many cards... so little time...
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Contributor
johnnie198x
Posts: 101
Registered: ‎04-28-2009
Re: Citibank Credit Card Online Access

‎12-16-2011 02:44 AM

I apped and was asked to setup online access. I was able to login right after that, although nothing was in it (application pending). When the application got approved (but not received the card), I was asked for the card number and security code.

As you figured out, you do need to have the card in hands to have the online access.

AmEx Blue Cash Everyday - $1,100 - need CLI or will close
BankAmerica Cash Rewards - $10,000
Chase Freedom - $10,000
Chase Sapphire Preferred - $5,000
Chase Ink Bold - $5,000
Citi Platinum Select - $2,600
Discover More - $4,000
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