Frequent Contributor
Posts: 298
Registered: ‎07-25-2007
Re: How do I go about requesting an interest rate reduction with Citibank?
Just to add on, you have to be persistent with your request. When I called them and asked them to lower my rate on the Driver's Edge card from somewhere around 17-18% (I can't remember exactly, but it was pretty high) they must have said "No" at least five times. The CSR I originally spoke to said I didn't qualify...then the supervisor I spoke to said "I can't lower it anymore", then "If I do it, I can only lower it by 0.5%"...when she finally caved in and asked me "What interest rate do you want"

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