mkm77 wrote:
Want to know one of the many reasons I've grown to hate Barclays? After getting the run around and generic BS answers as to why my credit report hadn't updated in 2 weeks after it was suppose to and had done in the past, I get a message after sending them a secure email that doesnt say "we will research this for you" or anything like that. I'm basically told FU...We have 30 days to update although in a bit nicer way. Zero customer service or desire to address the issue. Mentions it can take the credit bureaus 30 days to update and that I needed to send them a copy of my credit report plus allow them 30 days to "investigate". By that time I would have been 2 months behind. The reps there could clearly see on their report ( soft pulled I guess) the old reported balance.
This is only my 2nd month with them so I haven't gotten to the hate stage yet (who knows what the future holds though).....My thing is, they seem to have absolutely no problem SP'ing your credit report regularly (not like they are the only ones to do that). But what the heck is the deal with updating correctly and normally. It can't be that much more difficult. When I pay my utilities this time on the card, I am going to pay it off as soon as it posts. I am interested to see what will happen then. However, I am thinking it may be related to the computer issues other posters were talking about a day or so ago. I just want to see what happens next month. mkm77, how long have you been with them?
Starting over in the garden...my seed has been planted:-)Last app: 02/23/2013