boomhower wrote:
jcx808 wrote:I asked for $15,000 but was offered $10,000 by the customer service rep. After accepting the counter offer, the service rep. informed me that she pulled a credit report and confirmed that it was a hard pull. Is this normal? I thought it was a soft pull for a credit limit increase for the Sams Club Card. Does anyone know if its a hard or soft? I'm not sure if the service rep. knows what a soft or hard pull is.
Wait wait wait. She INFORMED you after words? She didn't ask permission to pull it? I'd be hot!!!!
I know, I was very upset. I asked her why she did not inform me before and only afterwards. She didn't have an anwer, she kept referring to the terms and conditions of the credit card agreement. She was probably new to her job and had no idea. I just hope she is completely clueless and it was not a hard pull.
Starting Score: 720