Bobby,
You live near ft Knox service areas? Or did you get that card a long time ago. My understanding while you can join ft Knox through back door, they don't like issuing their cards to people outside their service area now.
Amex Plat, Amex BCP 8k->24k (5/23/12), Amex TE 15k, CSP 25k, Chase Palladium 100k, Citibank AA 35k (AU), Firestone 1.8k->2.2k (8/20/12), HSBC 15k, JFCU Jloc 30k, PenFed Plat Rewards 30k, SF Fire 30k, US Bank Cash+ 25k
