Senior Contributor
Open123
Posts: 4,155
Registered: ‎02-23-2011
Re: Amex Backdating

b71913 wrote:

Thanks Crashem, I will later this week..  Another thing that was funny when i got transfered to the Supervisor, she stated the call was being recorded that was a first for me.


All of Amex's call these days are recorded.

 

Crashem is right.  It doesn't make sense, unless there's another policy change where a charge can only be backdated for a charge, and a credit for a credit.