Re: Amex Backdating
08-20-2012 09:06 PM
Thanks Crashem, I will later this week.. Another thing that was funny when i got transfered to the Supervisor, she stated the call was being recorded that was a first for me.
All of Amex's call these days are recorded.
Crashem is right. It doesn't make sense, unless there's another policy change where a charge can only be backdated for a charge, and a credit for a credit.